Trouble with dtmf detect

Asterisk does not detect dtmf signals of some subscribers from pri. I see this problem in Asterisk. I have cisco 5350 which normal detect signals from the problem (for Asterisk) subscribers from pri.

What do ?

Are you using a Digium card to terminate that PRI?

You can use pri debug to see more. Make sure 5350 can send dtmf…

hi:
what the hardware and software environments? show the debug info, please.

I have a digium te220b card … and I had a dtmf problems tooo … and problem was with echo canceler … that canceled some of dtmf signals too :smile: IF you have echo canceler … tray to turn it off

yes, Wildcard TE210P (4th Gen)

no, i tried to use instead of Asterisk the 5350 and everything worked.

My schema :
Other PBX -pri- Asterisk PBX , from SOME subscribers of the “Other PBX” dtmf don’t work
but if :
Other PBX -pri- Cisco 5350 , dtmf always work

[quote=“james.zhu”]show the debug info[/quote]In logs about dtmf nothing (from problem subscribers), because Asterisk does not detect the dtmf.

[quote=“angel.inc”]IF you have echo canceler … tray to turn it off[/quote]yes, i am using mg2… will try use oslec.

If you’re using a Digium card and having trouble, please contact our Support department directly. We (Digium) don’t do Support via these forums - they’re a community resource.

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