I would like to be able to transfer a call directly to a voicemail.
I am using GXP-2000 phones.
Example:
Jane calls in. I answer. She wants Bob. I ask Bob if he wants to talk to her, and he says no, just put her in my voicemail.
I have tried hitting the transfer button on the phone, but if I use *102 (102 = bob’s exten), it just returns back to the call and nothing happens.
Any ideas?
Thank you!
Try making an extension for vm transfers, mabe something like:
exten => _**XXX,1,Voicemail(${EXTEN:2})
So if Bob is at 102, transfering the call to **102 would place it in Bob’s voicemail
thanks for the reply. I put this line in extensions.conf under from-pstn. Is this where it goes? When I tried it, just said transfer complete, but disconnected the caller.
Thank you!
Chris
Disregard, I found where to put it (in the custom file) and it worked perfectly! THANK YOU!