I would like to be able to transfer a call directly to a voicemail.
I am using GXP-2000 phones.
Jane calls in. I answer. She wants Bob. I ask Bob if he wants to talk to her, and he says no, just put her in my voicemail.
I have tried hitting the transfer button on the phone, but if I use *102 (102 = bob’s exten), it just returns back to the call and nothing happens.