We have Asterisk 11.22.0 working fine with Digium D45 and D70 phones (configured without DPMA…XML directly). However, when trying to transfer to voicemail, it just rings the extension.
I’ve tried to create the contacts XML, upload that to the phones, and use those to select transfer to voicemail. However, even that doesn’t work. It always just rings then eventually drops to voicemail as usual.
I didn’t think this was an important feature until I learned the owner always forwards his desk phone to his cell phone, and sometimes wants the receptionist to put a caller into his voicemail. The way I’m setup now, this is impossible.
Any tips on how to troubleshoot or solve would be greatly appreciated. I’m not sure what else to try. Thank you!