Tracking number for callers

hi there. i have some problems with tracking numbers. what i want is when someone from outside calls and in IVR decides to go to voicemail and record his request , the system must give him a tracking code so that person can track the call answer in future. can anybody help me on this?

This can be done using AGI and PHP in the easiest way, but you need to write your own code and post what you have done and where you re stuck

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dear @ambiorixg12 thanks for your advise. the fact is im totally new in voip world and have no idea how can i do that :cry:
can you help me a lil more on this ? :stopwatch:

Yes sir http://www.asteriskdocs.org/

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thanks man. looklike there is a long way ahead.