SPA525G and # key


I’m using Asterisk 1.4.41 and Cisco SPA525G phone.

Everything works fine except the # key on SPA525G causing an immediate call transfer when one is in communication with the outside, not in internal communication.

I see no trace of this transfer on the console and yet I position “core set verbose” 100 and “core set debug” 100.

Have you ever experienced such a problem?

In advance, thank you for your help.