SPA 3102 and IVR


i have this setup, everything works OK but when i introduce IVR to the setup i can’t get IVR to work. The problem is probably in dailing rule that passes PSTN calls to asterisk. Atm on SPA i have (S0<:205@>) so when phone rings call is transfered to 205 extension. In dialing rule in asterisk i tryed setting up the DID based incoming rule where 12345 was DID number and dialing plan on SPA was (S0<:12345>), but had no sucess on picking the call by IVR nor extension if i put this in dialing rule. Some help would be appriciated :smiley:


Please post your extensions, as well as any CLI output that occurs when you try the IVR

; Do NOT edit this file as it is auto-generated by FreePBX. All modifications to ;
; this file must be done via the web gui. There are alternative files to make    ;
; custom modifications, details at:       ;

; FreePBX
; Copyright (C) 2004 Coalescent Systems Inc (Canada)
; Copyright (C) 2006 Why Pay More 4 Less Pty Ltd (Australia)
; Copyright (C) 2007 Astrogen LLC (USA)
; Released under the GNU GPL Licence version 2.

; dialparties.agi (
; Asterisk::AGI (
; gsm (!INDEX.short.html)
; loligo sounds (
; mpg123 (

;**************************  -WARNING-  ****************************************
;                                                                              *
; This include file is to be used with extreme caution. In almost all cases    *
; any custom dialplan SHOULD be put in extensions_custom.conf which will       *
; not hurt a FreePBX generated dialplan. In some very rare and custom          *
; situations users may have a need to override what freepbx automatically      *
; generates. If so anything in this file will do that.  If you come up with a  *
; situation where you need to modify the existing dialplan or macro, please    *
; put it here and also notify the FreePBX development team so they can take it *
; into account in the future.                                                  *
;                                                                              *
#include extensions_override_freepbx.conf
;                                                                              *
;**************************  -WARNING-  ****************************************

; include extension contexts generated from AMP
#include extensions_additional.conf

; Customizations to this dialplan should be made in extensions_custom.conf
; See extensions_custom.conf.sample for an example.
; If you need to use [macro-dialout-trunk-predial-hook], [ext-did-custom], or 
; [from-internal-custom] for example, place these in this file or they will get overwritten.
#include extensions_custom.conf

[from-trunk]							; just an alias since VoIP shouldn't be called PSTN
include => from-pstn

include => from-pstn-custom                     ; create this context in extensions_custom.conf to include customizations
include => ext-did
include => ext-did-post-custom
include => from-did-direct		; MODIFICATOIN (PL) for findmefollow if enabled, should be bofore ext-local
include => ext-did-catchall		; THIS MUST COME AFTER ext-did
exten => fax,1,Goto(ext-fax,in_fax,1)

; Required to assure that direct dids go to personal ring group before local extension.
; This could be auto-generated however I it is prefered to be put here and hard coded
; so that it can be modified if ext-local should take precedence in certain situations.
; will have to decide what to do later.
include => ext-findmefollow
include => ext-local

; ############################################################################
; Macros [macro]
; ############################################################################

; Rings one or more extensions.  Handles things like call forwarding and DND
; We don't call dial directly for anything internal anymore.
; ARGS: $TIMER, $OPTIONS, $EXT1, $EXT2, $EXT3, ...
; Use a Macro call such as the following: 
;  Macro(dial,$DIAL_TIMER,$DIAL_OPTIONS,$EXT1,$EXT2,$EXT3,...)
exten => s,1,GotoIf($["${MOHCLASS}" = ""]?dial)
exten => s,n,SetMusicOnHold(${MOHCLASS})
exten => s,n(dial),AGI(dialparties.agi)
exten => s,n,NoOp(Returned from dialparties with no extensions to call and DIALSTATUS: ${DIALSTATUS})

exten => s,n+2(normdial),Dial(${ds})                               ; dialparties will set the priority to 10 if $ds is not null
exten => s,n,GosubIf($["${SCREEN}" != ""]?${DIALSTATUS},1)

exten => s,20(huntdial),NoOp(Returned from dialparties with hunt groups to dial )
exten => s,n,Set(HuntLoop=0)
exten => s,n(a22),GotoIf($[${HuntMembers} >= 1]?a30)  ; if this is from rg-group, don't strip prefix
exten => s,n,NoOp(Returning there are no members left in the hunt group to ring)

; dialparties.agi has setup the dialstring for each hunt member in a variable labeled HuntMember0, HuntMember1 etc for each iteration
; and The total number in HuntMembers. So for each iteration, we will update the CALLTRACE Data.
exten => s,n+2(a30),Set(HuntMember=HuntMember${HuntLoop})
exten => s,n,GotoIf($[$["${CALLTRACE_HUNT}" != "" ] & $["${RingGroupMethod}" = "hunt" ]]?a32:a35)
exten => s,n(a32),Set(CT_EXTEN=${CUT(FILTERED_DIAL,,$[${HuntLoop} + 1])})
exten => s,n,Goto(s,a42)

;Set Call Trace for each hunt member we are going to call "Memory groups have multiple members to set CALL TRACE For hence the loop
exten => s,n(a35),GotoIf($[$["${CALLTRACE_HUNT}" != "" ] & $["${RingGroupMethod}" = "memoryhunt" ]]?a36:a50)  
exten => s,n(a36),Set(CTLoop=0)
exten => s,n(a37),GotoIf($[${CTLoop} > ${HuntLoop}]?a42)  ; if this is from rg-group, don't strip prefix
exten => s,n,Set(CT_EXTEN=${CUT(FILTERED_DIAL,,$[${CTLoop} + 1])})
exten => s,n,Set(CTLoop=$[1 + ${CTLoop}])
exten => s,n,Goto(s,a37)
exten => s,n(a42),Dial(${${HuntMember}}${ds})
exten => s,n,Set(HuntLoop=$[1 + ${HuntLoop}])
exten => s,n,GotoIf($[$[$["foo${RingGroupMethod}" != "foofirstavailable"] & $["foo${RingGroupMethod}" != "foofirstnotonphone"]] | $["foo${DialStatus}" = "fooBUSY"]]?a46)
exten => s,n,Set(HuntMembers=0)
exten => s,n(a46),Set(HuntMembers=$[${HuntMembers} - 1])
exten => s,n,Goto(s,a22)

exten => s,n(a50),DBdel(CALLTRACE/${CT_EXTEN})
exten => s,n,Goto(s,a42)

; For call screening
exten => NOANSWER,n,GotoIf($["${IVR_RETVM}" != "RETURN" | "${IVR_CONTEXT}" = ""]?bye)
exten => NOANSWER,n,Return
exten => NOANSWER,n(bye),Macro(hangupcall)
exten => TORTURE,1,Goto(app-blackhole,musiconhold,1)
exten => TORTURE,n,Macro(hangupcall)
exten => DONTCALL,1,Answer
exten => DONTCALL,n,Wait(1)
exten => DONTCALL,n,Zapateller()
exten => DONTCALL,n,Playback(ss-noservice)
exten => DONTCALL,n,Macro(hangupcall)

; make sure hungup calls go here so that proper cleanup occurs from call confirmed calls and the like
exten => h,1,Macro(hangupcall)

; Ring an extension, if the extension is busy or there is no answer send it
; to voicemail
exten => s,1,Macro(user-callerid)

exten => s,n,Set(RingGroupMethod=none)
exten => s,n,Set(VMBOX=${ARG1})
exten => s,n,Set(EXTTOCALL=${ARG2})
exten => s,n,Set(CFUEXT=${DB(CFU/${EXTTOCALL})})
exten => s,n,Set(CFBEXT=${DB(CFB/${EXTTOCALL})})
exten => s,n,Set(RT=${IF($[$["${VMBOX}"!="novm"] | $["foo${CFUEXT}"!="foo"]]?${RINGTIMER}:"")})
exten => s,n,Macro(record-enable,${EXTTOCALL},IN)
exten => s,n,Macro(dial,${RT},${DIAL_OPTIONS},${EXTTOCALL})
exten => s,n,GotoIf($[ $["${VMBOX}" != "novm"] & $["${SCREEN}" != ""] & $["${DIALSTATUS}" = "NOANSWER"] ]?exit,return)
exten => s,n,GosubIf($[$["${SV_DIALSTATUS}"="NOANSWER"] & $["${CFUEXT}"!=""] & $["${SCREEN}" = ""]]?docfu,1) ; check for CFU in use on no answer
exten => s,n,GosubIf($[$["${SV_DIALSTATUS}"="BUSY"] & $["${CFBEXT}"!=""]]?docfb,1) ; check for CFB in use on busy
exten => s,n,NoOp(Voicemail is '${VMBOX}')
exten => s,n,GotoIf($["${VMBOX}" = "novm"]?s-${DIALSTATUS},1) ; no voicemail in use for this extension
exten => s,n,NoOp(Sending to Voicemail box ${EXTTOCALL})
exten => s,n,Macro(vm,${VMBOX},${DIALSTATUS},${IVR_RETVM})

; Try the Call Forward on No Answer / Unavailable number
exten => docfu,1,Set(RTCFU=${IF($["${VMBOX}"!="novm"]?${RINGTIMER}:"")})
exten => docfu,n,Dial(Local/${CFUEXT}@from-internal/n,${RTCFU},${DIAL_OPTIONS})
exten => docfu,n,Return

; Try the Call Forward on Busy number
exten => docfb,1,Set(RTCFB=${IF($["${VMBOX}"!="novm"]?${RINGTIMER}:"")})
exten => docfb,n,Dial(Local/${CFBEXT}@from-internal/n,${RTCFB},${DIAL_OPTIONS})
exten => docfb,n,Return

; Extensions with no Voicemail box reporting BUSY come here
exten => s-BUSY,1,NoOp(Extension is reporting BUSY and not passing to Voicemail)
exten => s-BUSY,n,GotoIf($["${IVR_RETVM}" = "RETURN" & "${IVR_CONTEXT}" != ""]?exit,1)
exten => s-BUSY,n,Playtones(busy)
exten => s-BUSY,n,Busy(20)

; Anything but BUSY comes here
exten => _s-.,n,GotoIf($["${IVR_RETVM}" = "RETURN" & "${IVR_CONTEXT}" != ""]?exit,1)
exten => _s-.,n,Playtones(congestion)
exten => _s-.,n,Congestion(10)

; Short burst of tones then return
exten => exit,1,Playback(beep&line-busy-transfer-menu&silence/1)
exten => exit,n(return),MacroExit()

; [macro-vm]
; CONTEXT:      macro-vm
; PURPOSE:      call voicemail system and extend with personal ivr
; Under normal use, this macro will call the voicemail system with the extension and
; desired greeting mode of busy, unavailable or as specified with direct voicemail
; calls (usually unavailable) when entered from destinations.
; The voicemail system's two greetings have been 'hijacked' as follows to extend the
; system by giving the option of a private 'ivr' for each voicemail user. The following
; applies to both the busy and unavailable modes of voicemail and can be applied to one
; or both, and differently.
; Global Defaults:
; The following are default values, used in both busy and unavail modes if no specific
; values are specified.
;					The number of times to repeat the users message if no option is pressed.
;					The timeout to wait after playing message before repeating or giving up.
;					The number of times it should replay the message and check for an option when
;					an invalid option is pressed.
;					Default voicemail option to use if vm is chosen as an option. No options will
;					cause Allison's generic message, 's' will go straight to beep.
;					Default voicemail option to use if it times out with no options. No options will
;					cause Allison's generic message, 's' will go straight to beep.
;					IF THE USER PRESSES # - it will look like a timeout as well since no option will
;					be presented. If the user wishes to enable a mode where a caller can press #
;					during their message and it goes straight to voicemail with only a 'beep' then
;					this should be set to 's'.
;					Default voicemail option to use if to many wrong options occur. No options will
;					cause Allison's generic message, 's' will go straight to beep.
;					Default context for user destinations if not supplied in the user's settings
;					Default priority for user destinations if not supplied in the user's settings
;					Default context for timeout destination if not supplied in the user's settings
;					Default extension for timeout destination if not supplied in the user's settings
;					Default priority for timeout destination if not supplied in the user's settings
;					Default context for loops  destination if not supplied in the user's settings
;					Default extension for loops  destination if not supplied in the user's settings
;					Default priority for loops  destination if not supplied in the user's settings
; The AMPUSER database variable has been extended with a 'vmx' tree (vm-extension). A
; duplicate set is included for both unavail and busy. You could choose for to have an
; ivr when unavail is taken, but not with busy - or a different once with busy.
; The full list is below, each specific entry is futher described:
; state:		Whether teh current mode is enabled or disabled. Anything but 'enabled' is
;						treated as disabled.
; repeat:		This is the number of times that the users message should be played after the
;						timeout if the user has not entered anything. It is just a variable to the
;						Read() function which will do the repeating.
; timeout:	This is how long to wait after the message has been read for a response from
;						the user. A caller can enter a digit any time during the playback.
; loops:		This is the number of loops that the system will allow a caller to retry if
;						they enter a bad menu choice, before going to the loop failover destination
; vmxopts:	This is the vm options to send to the voicemail command used when a specific
;						voicemail destination is chosen (inidcated by 'dovm' in the ext field). This is
;						typically either set to 's' or left blank. When set to 's' there will be no
;						message played when entering the voicemail, just a beep. When blank, you will
;						have Allison's generic message played. It is not typical to play the greetings
;						since they have been 'hijacked' for these IVR's and from a caller's perspecitive
;						this system appears interconnected with the voicemail so instructions can be
;						left there.
; timedest: The three variables: ext, context and pri are the goto destination if the caller
;						enters no options and it timesout. None have to be set and a system default
;						will be used. If just ext is set, then defaults will be used for context and
;						pri, etc.
; loopdest:	This is identical to timedest but used if the caller exceeds the maximum invalid
;						menu choices.
; [0-9*]:		The user can specify up to 11 ivr options, all as single digits from 0-9 or *. The
;						# key can not be used since it is used as a terminator key for the Read command
;						and will never be returned. A minimum of the ext must be specified for each valid
;						option and as above, the context and priority can also be specified if the default
;						is not to be used.
;						Option '0' takes on a special meaning. Since a user is able to break out of the
;						voicemail command once entering it with a 0, if specified, the 0 destination will
;						be used.
;						Option '*' can also be used to breakout. It is undecided at this point whether
;						providing that option will be used as well. (probably should).
; /AMPUSER/<ext>/vmx/[busy|unavail]/state:								enabled|disabled
; /AMPUSER/<ext>/vmx/[busy|unavail]/repeat:								n (times to repeat message)
; /AMPUSER/<ext>/vmx/[busy|unavail]/timeout:							n (timeout to wait for digit)
; /AMPUSER/<ext>/vmx/[busy|unavail]/loops:								n (loop returies for invalid entries)
; /AMPUSER/<ext>/vmx/[busy|unavail]/vmxopts/dovm:					vmoptions (if ext is dovm)
; /AMPUSER/<ext>/vmx/[busy|unavail]/vmxopts/timeout:			vmoptions (if timeout)
; /AMPUSER/<ext>/vmx/[busy|unavail]/vmxopts/loops:				vmoptions (if loops)
; /AMPUSER/<ext>/vmx/[busy|unavail]/timedest/ext:					extension (if timeout)
; /AMPUSER/<ext>/vmx/[busy|unavail]/timedest/context:			context (if timeout)
; /AMPUSER/<ext>/vmx/[busy|unavail]/timedest/pri:					priority (if timeout)
; /AMPUSER/<ext>/vmx/[busy|unavail]/loopdest/ext:					extension (if too many failures)
; /AMPUSER/<ext>/vmx/[busy|unavail]/loopdest/context:			context (if too many failures)
; /AMPUSER/<ext>/vmx/[busy|unavail]/loopdest/pri:					priority (if too many failures)
; /AMPUSER/<ext>/vmx/[busy|unavail]/[0-9*]/ext:						extension (dovm for vm access)
; /AMPUSER/<ext>/vmx/[busy|unavail]/[0-9*]/context:				context 
; /AMPUSER/<ext>/vmx/[busy|unavail]/[0-9*]/pri:						priority 
; ARG1 - extension
; ARG3 - RETURN makes macro return, otherwise hangup
exten => s,1,Macro(user-callerid,SKIPTTL)
exten => s,n,Set(VMGAIN=${IF($["foo${VM_GAIN}"!="foo"]?"g(${VM_GAIN})":"")})
; If BLKVM_OVERRIDE is set, then someone told us to block calls from going to
; voicemail. This variable is reset by the answering channel so subsequent
; transfers will properly function.
exten => s,n,GotoIf($["foo${DB(${BLKVM_OVERRIDE})}" != "fooTRUE"]?vmx,1)
; we didn't branch so block this from voicemail
exten => s,n,Noop(CAME FROM: ${NODEST} - Blocking VM cause of key: ${DB(BLKVM_OVERRIDE)})

; If vmx not enabled for the current mode,then jump to normal voicemail behavior
; also - if not message (no-msg) is requested, straight to voicemail
exten => vmx,1,GotoIf($["${ARG2}"="NOMESSAGE"]?s-${ARG2},1)
exten => vmx,n,Set(MODE=${IF($["${ARG2}"="BUSY"]?busy:unavail)})
exten => vmx,n,GotoIf($["${ARG2}" != "DIRECTDIAL"]?notdirect)
exten => vmx,n,Set(MODE=${IF($["${REGEX("[b]" ${VM_DDTYPE})}" = "1"]?busy:${MODE})})
exten => vmx,n(notdirect),Noop(Checking if ext ${ARG1} is enabled: ${DB(AMPUSER/${ARG1}/vmx/${MODE}/state)})
exten => vmx,n,GotoIf($["${DB(AMPUSER/${ARG1}/vmx/${MODE}/state)}" != "enabled"]?s-${ARG2},1)

; If the required voicemail file does not exist, then abort and go to normal voicemail behavior
; TODO: there have been errors using System() with jump to 101 where asterisk works fine at the begining and
;       then starts to jump to 101 even on success. This new mode is being tried with the SYSTEM Status which
;       returns SUCCESS when the command returned succcessfully with a 0 app return code.
exten => vmx,n,Macro(get-vmcontext,${ARG1})
;exten => vmx,n,TrySystem(/bin/ls ${ASTSPOOLDIR}/voicemail/${VMCONTEXT}/${ARG1}/${MODE}.[wW][aA][vV])
exten => vmx,n,AGI(checksound.agi,${ASTSPOOLDIR}/voicemail/${VMCONTEXT}/${ARG1}/temp)
exten => vmx,n,GotoIf($["${SYSTEMSTATUS}" = "SUCCESS"]?tmpgreet)
exten => vmx,n,AGI(checksound.agi,${ASTSPOOLDIR}/voicemail/${VMCONTEXT}/${ARG1}/${MODE})
exten => vmx,n,GotoIf($["${SYSTEMSTATUS}" != "SUCCESS"]?nofile)

; Get the repeat, timeout and loop times to use if they are overriden form the global settings
exten => vmx,n,Set(LOOPCOUNT=0)
exten => vmx,n,GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/repeat)}" = "0"]?vmxtime)
exten => vmx,n,Set(VMX_REPEAT=${DB_RESULT})
exten => vmx,n(vmxtime),GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/timeout)}" = "0"]?vmxloops)
exten => vmx,n,Set(VMX_TIMEOUT=${DB_RESULT})
exten => vmx,n(vmxloops),GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/loops)}" = "0"]?vmxanswer)
exten => vmx,n,Set(VMX_LOOPS=${DB_RESULT})
exten => vmx,n(vmxanswer),Answer()

; Now play the users voicemail recording as the basis for their ivr, the Read command will repeat as needed and if it timesout
; then we go to the timeout. Otherwise handle invalid options by looping until the limit until a valid option is played.
exten => vmx,n(loopstart),Read(ACTION,${ASTSPOOLDIR}/voicemail/${VMCONTEXT}/${ARG1}/${MODE},1,skip,${VMX_REPEAT},${VMX_TIMEOUT})
exten => vmx,n,GotoIf($["${EXISTS(${ACTION})}" = "1"]?checkopt)

; If we are here we timed out, go to the required destination
exten => vmx,n(noopt),Noop(Timeout: going to timeout dest)
exten => vmx,n,Set(VMX_OPTS=${VMX_OPTS_TIMEOUT})
exten => vmx,n,GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/vmxopts/timeout)}" = "0"]?chktime)
exten => vmx,n,Set(VMX_OPTS=${DB_RESULT})
exten => vmx,n(chktime),GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/timedest/ext)}" = "0"]?dotime)
exten => vmx,n,Set(VMX_TIMEDEST_EXT=${DB_RESULT})
exten => vmx,n,GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/timedest/context)}" = "0"]?timepri)
exten => vmx,n(timepri),GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/timedest/pri)}" = "0"]?dotime)
exten => vmx,n,Set(VMX_TIMEDEST_PRI=${DB_RESULT})

; We got an option, check if the option is defined, or one of the system defaults
exten => vmx,n(checkopt),GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/${ACTION}/ext)}" = "1"]?doopt)
exten => vmx,n,GotoIf($["${ACTION}" = "0"]?o,1)
exten => vmx,n,GotoIf($["${ACTION}" = "*"]?adef,1)

; Got invalid option loop until the max
exten => vmx,n,Set(LOOPCOUNT=$[${LOOPCOUNT} + 1])
exten => vmx,n,GotoIf($[${LOOPCOUNT} > ${VMX_LOOPS}]?toomany)
exten => vmx,n,Playback(pm-invalid-option&please-try-again)
exten => vmx,n,Goto(loopstart)

; tomany: to many invalid options, go to the specified destination
exten => vmx,n(toomany),Noop(Too Many invalid entries, got to invalid dest)
exten => vmx,n,Set(VMX_OPTS=${VMX_OPTS_LOOPS})
exten => vmx,n,GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/vmxopts/loops)}" = "0"]?chkloop)
exten => vmx,n,Set(VMX_OPTS=${DB_RESULT})
exten => vmx,n(chkloop),GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/loopdest/ext)}" = "0"]?doloop)
exten => vmx,n,Set(VMX_LOOPDEST_EXT=${DB_RESULT})
exten => vmx,n,GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/loopdest/context)}" = "0"]?looppri)
exten => vmx,n,Set(VMX_LOOPDEST_CONTEXT=${DB_RESULT}) ;TODO make configurable per above
exten => vmx,n(looppri),GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/loopdest/pri)}" = "0"]?doloop)
exten => vmx,n,Set(VMX_LOOPDEST_PRI=${DB_RESULT}) ;TODO make configurable per above

; doopt: execute the valid option that was chosen
exten => vmx,n(doopt),Noop(Got a valid option: ${DB_RESULT})
exten => vmx,n,Set(VMX_EXT=${DB_RESULT})
; Special case, if this option was to go to voicemail, set options and go
exten => vmx,n,GotoIf($["${VMX_EXT}" != "dovm"]?getdest)
exten => vmx,n(vmxopts),Set(VMX_OPTS=${VMX_OPTS_DOVM})
exten => vmx,n,GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/vmxopts/dovm)}" = "0"]?vmxdovm)
exten => vmx,n(vmxopts),Set(VMX_OPTS=${DB_RESULT})
exten => vmx,n(vmxdovm),goto(dovm,1)
; General case, setup the goto destination and go there (no error checking, its up to the GUI's to assure
; reasonable values
exten => vmx,n(getdest),GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/${ACTION}/context)}" = "0"]?vmxpri)
exten => vmx,n,Set(VMX_CONTEXT=${DB_RESULT})
exten => vmx,n(vmxpri),GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/${ACTION}/pri)}" = "0"]?vmxgoto)
exten => vmx,n,Set(VMX_PRI=${DB_RESULT})
exten => vmx,n(vmxgoto),Goto(${VMX_CONTEXT},${VMX_EXT},${VMX_PRI})

; If the required voicemail file is not present, then revert to normal voicemail
; behavior treating as if it was not set
exten => vmx,n(nofile),Noop(File for mode: ${MODE} does not exist, SYSTEMSTATUS: ${SYSTEMSTATUS}, going to normal voicemail)
exten => vmx,n,Goto(s-${ARG2},1)
exten => vmx,n(tmpgreet),Noop(Temporary Greeting Detected, going to normal voicemail)
exten => vmx,n,Goto(s-${ARG2},1)

; Drop into voicemail either as a direct destination (in which case VMX_OPTS might be set to something) or
; if the user timed out or broke out of the loop then VMX_OPTS is always cleared such that an Allison
; message is played and the caller know's what is going on.
exten => dovm,1,Noop(VMX Timeout - go to voicemail)
exten => dovm,n,Voicemail(${ARG1}@${VMCONTEXT},${VMX_OPTS}${VMGAIN}) ; no flags, so allison plays please leave ...
exten => dovm,n,Goto(exit-${VMSTATUS},1)

exten => s-BUSY,1,NoOp(BUSY voicemail)
exten => s-BUSY,n,Macro(get-vmcontext,${ARG1})
exten => s-BUSY,n,Voicemail(${ARG1}@${VMCONTEXT},${VM_OPTS}b${VMGAIN})   ; Voicemail Busy message
exten => s-BUSY,n,Goto(exit-${VMSTATUS},1)

exten => s-NOMESSAGE,1,NoOp(NOMESSAGE (beeb only) voicemail)
exten => s-NOMESSAGE,n,Macro(get-vmcontext,${ARG1})
exten => s-NOMESSAGE,n,Voicemail(${ARG1}@${VMCONTEXT},s${VM_OPTS}${VMGAIN})
exten => s-NOMESSAGE,n,Goto(exit-${VMSTATUS},1)

exten => s-DIRECTDIAL,1,NoOp(DIRECTDIAL voicemail)
exten => s-DIRECTDIAL,n,Macro(get-vmcontext,${ARG1})
exten => s-DIRECTDIAL,n,Voicemail(${ARG1}@${VMCONTEXT},${VM_OPTS}${VM_DDTYPE}${VMGAIN})
exten => s-DIRECTDIAL,n,Goto(exit-${VMSTATUS},1)

exten => _s-.,1,Macro(get-vmcontext,${ARG1})
exten => _s-.,n,Voicemail(${ARG1}@${VMCONTEXT},${VM_OPTS}u${VMGAIN})     ; Voicemail Unavailable message
exten => _s-.,n,Goto(exit-${VMSTATUS},1)

; If the user has a 0 option defined, use that for operator zero-out from within voicemail
; as well to keep it consistant with the menu structure
exten => o,1,Background(one-moment-please)      ; 0 during vm message will hangup
exten => o,n,GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/0/ext)}" = "0"]?doopdef)

exten => o,n,Set(VMX_OPDEST_EXT=${DB_RESULT})
exten => o,n,GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/0/context)}" = "1"]?opcontext)
exten => o,n,Set(DB_RESULT=${VMX_CONTEXT})
exten => o,n(opcontext),Set(VMX_OPDEST_CONTEXT=${DB_RESULT})
exten => o,n,GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/0/pri)}" = "1"]?oppri)
exten => o,n,Set(DB_RESULT=${VMX_PRI})
exten => o,n(oppri),Set(VMX_OPDEST_PRI=${DB_RESULT})

exten => o,n(doopdef),GotoIf($["x${OPERATOR_XTN}"="x"]?nooper:from-internal,${OPERATOR_XTN},1)
exten => o,n(nooper),GotoIf($["x${FROM_DID}"="x"]?nodid)
exten => o,n,Dial(Local/${FROM_DID}@from-pstn)
exten => o,n,Macro(hangup)
exten => o,n(nodid),Dial(Local/s@from-pstn)
exten => o,n,Macro(hangup)

; If the user has a * option defined, use that for the * out from within voicemail
; as well to keep it consistant with the menu structure
exten => a,1,Macro(get-vmcontext,${ARG1})
exten => a,n,GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/*/ext)}" = "0"]?adef,1)

exten => a,n,Set(VMX_ADEST_EXT=${DB_RESULT})
exten => a,n,GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/*/context)}" = "1"]?acontext)
exten => a,n,Set(DB_RESULT=${VMX_CONTEXT})
exten => a,n(acontext),Set(VMX_ADEST_CONTEXT=${DB_RESULT})
exten => a,n,GotoIf($["${DB_EXISTS(AMPUSER/${ARG1}/vmx/${MODE}/*/pri)}" = "1"]?apri)
exten => a,n,Set(DB_RESULT=${VMX_PRI})
exten => a,n(apri),Set(VMX_ADEST_PRI=${DB_RESULT})

exten => adef,1,VoiceMailMain(${ARG1}@${VMCONTEXT})
exten => adef,n,GotoIf($["${ARG3}" = "RETURN"]?exit-RETURN,1)
exten => adef,n,Hangup

exten => exit-FAILED,1,Playback(im-sorry&an-error-has-occured)
exten => exit-FAILED,n,GotoIf($["${ARG3}" = "RETURN"]?exit-RETURN,1)
exten => exit-FAILED,n,Hangup()

exten => exit-SUCCESS,1,GotoIf($["${ARG3}" = "RETURN"]?exit-RETURN,1)
exten => exit-SUCCESS,n,Playback(goodbye)
exten => exit-SUCCESS,n,Hangup()

exten => exit-USEREXIT,1,GotoIf($["${ARG3}" = "RETURN"]?exit-RETURN,1)
exten => exit-USEREXIT,n,Playback(goodbye)
exten => exit-USEREXIT,n,Hangup()

exten => exit-RETURN,1,Noop(Returning From Voicemail because macro)

exten => t,1,Hangup()

; [macro-simple-dial]
; This macro was derived from macro-exten-vm, which is what is normally used to
; ring an extension. It has been simplified and designed to never go to voicemail
; and always return regardless of the DIALSTATUS for any incomplete call.
; It's current primary purpose is to allow findmefollow ring an extension prior
; to trying the follow-me ringgroup that is provided.
; Ring an extension, if the extension is busy or there is no answer, return
exten => s,1,Set(EXTTOCALL=${ARG1})
exten => s,n,Set(RT=${ARG2})
exten => s,n,Set(CFUEXT=${DB(CFU/${EXTTOCALL})})
exten => s,n,Set(CFBEXT=${DB(CFB/${EXTTOCALL})})

exten => s,n,Macro(dial,${RT},${DIAL_OPTIONS},${EXTTOCALL})


; if we return, thus no answer, and they have a CFU setting, then  we try that next
exten => s,n,GosubIf($[$["${PR_DIALSTATUS}"="NOANSWER"] & $["foo${CFUEXT}"!="foo"]]?docfu,1) ; check for CFU in use on no answer
exten => s,n,GosubIf($[$["${PR_DIALSTATUS}"="BUSY"] & $["foo${CFBEXT}"!="foo"]]?docfb,1) ; check for CFB in use on busy

; Nothing yet, then go to the end (which will just return, but in case we decide to do something with certain
; return situations, this is left in.
exten => s,n,Goto(s-${DIALSTATUS},1)

; Try the Call Forward on No Answer / Unavailable number.
; We want to try CFU if set, but we want the same ring timer as was set to our call (or do we want the
; system ringtimer? - probably not). Then if no answer there (assuming it doesn't drop into their vm or
; something we return, which will have the net effect of returning to the followme setup.)
; want to avoid going to other follow-me settings here. So check if the CFUEXT is a user and if it is
; then direct it straight to ext-local (to avoid getting intercepted by findmefollow) otherwise send it
; to from-internal since it may be an outside line.
exten => docfu,1,GotoIf( $[ "foo${DB(AMPUSER/${CFUEXT}/device)}" = "foo" ]?chlocal)
exten => docfu,n,Dial(Local/${CFUEXT}@ext-local,${RT},${DIAL_OPTIONS})
exten => docfu,n,Return
exten => docfu,n(chlocal),Dial(Local/${CFUEXT}@from-internal/n,${RT},${DIAL_OPTIONS})
exten => docfu,n,Return

; Try the Call Forward on Busy number
exten => docfb,1,GotoIf( $[ "foo${DB(AMPUSER/${CFBEXT}/device)}" = "foo" ]?chlocal)
exten => docfb,n,Dial(Local/${CFBEXT}@ext-local,${RT},${DIAL_OPTIONS})
exten => docfb,n,Return
exten => docfb,n(chlocal),Dial(Local/${CFBEXT}@from-internal/n,${RT},${DIAL_OPTIONS})
exten => docfb,n,Return

; In all cases of no connection, come here and simply return, since the calling dialplan will
; decide what to do next
exten => _s-.,1,NoOp(Extension is reporting ${EXTEN})

; get the voicemail context for the user in ARG1
exten => s,1,Set(VMCONTEXT=${DB(AMPUSER/${ARG1}/voicemail)})
exten => s,2,GotoIf($["foo${VMCONTEXT}" = "foo"]?200:300)
exten => s,200,Set(VMCONTEXT=default)
exten => s,300,NoOp()

; For some reason, if I don't run setCIDname, CALLERID(name) will be blank in my AGI
; ARGS: none
exten => s,1,Set(CALLERID(name)=${CALLERID(name)})

; Ring groups of phones
; ARGS: comma separated extension list
; 1 - Ring Group Strategy
; 2 - ringtimer
; 3 - prefix
; 4 - extension list
exten => s,1,Macro(user-callerid,SKIPTTL) ; already called from ringgroup
exten => s,2,GotoIf($["${CALLERID(name):0:${LEN(${RGPREFIX})}}" != "${RGPREFIX}"]?4:3)  ; check for old prefix
exten => s,3,Set(CALLERID(name)=${CALLERID(name):${LEN(${RGPREFIX})}}) ; strip off old prefix
exten => s,4,Set(RGPREFIX=${ARG3})  ; set new prefix
exten => s,5,Set(CALLERID(name)=${RGPREFIX}${CALLERID(name)})  ; add prefix to callerid name
exten => s,6,Set(RecordMethod=Group)  ; set new prefix
exten => s,7,Macro(record-enable,${MACRO_EXTEN},${RecordMethod})
exten => s,8,Set(RingGroupMethod=${ARG1})     ;
exten => s,9,Macro(dial,${ARG2},${DIAL_OPTIONS},${ARG4})
exten => s,10,Set(RingGroupMethod='')     ;

; Outgoing channel(s) are busy ... inform the client
; but use noanswer features like ringgroups don't break by being answered
; just to play the message.
exten => s,1,Playback(all-circuits-busy-now,noanswer)
exten => s,n,Playback(pls-try-call-later,noanswer)
exten => s,n,Macro(hangupcall)

; What to do on hangup.                                         
exten => s,1,ResetCDR(w)
exten => s,n,NoCDR()
; Cleanup any remaining RG flag
exten => s,n,GotoIf($[ "x${USE_CONFIRMATION}" = "x" | "x${RINGGROUP_INDEX}" = "x" | "${CHANNEL}" != "${UNIQCHAN}"]?skiprg)
exten => s,n,Noop(Cleaning Up Confirmation Flag: RG/${RINGGROUP_INDEX}/${CHANNEL})
exten => s,n,DBDel(RG/${RINGGROUP_INDEX}/${CHANNEL})

; Cleanup any remaining BLKVM flag
exten => s,n(skiprg),GotoIf($[ "x${BLKVM_BASE}" = "x" | "BLKVM/${BLKVM_BASE}/${CHANNEL}" != "${BLKVM_OVERRIDE}" ]?skipblkvm)
exten => s,n,Noop(Cleaning Up Block VM Flag: ${BLKVM_OVERRIDE})
exten => s,n,DBDel(${BLKVM_OVERRIDE})

; Cleanup any remaining FollowMe DND flags
exten => s,n(skipblkvm),GotoIf($[ "x${FMGRP}" = "x" | "x${FMUNIQUE}" = "x" | "${CHANNEL}" != "${FMUNIQUE}" ]?theend)
exten => s,n,DBDel(FM/DND/${FMGRP}/${CHANNEL})

exten => s,n(theend),Hangup

exten => s,1,Set(FAXFILE=${ASTSPOOLDIR}/fax/${UNIQUEID}.tif)
exten => s,2,Set(EMAILADDR=${FAX_RX_EMAIL})
exten => s,3,rxfax(${FAXFILE})
exten => s,103,Set(EMAILADDR=${FAX_RX_EMAIL})
exten => s,104,Goto(3)

; dialout and strip the prefix
exten => s,1,Macro(user-callerid,SKIPTTL)
exten => s,2,GotoIf($["${ECID${CALLERID(number)}}" = ""]?5) 	;check for CID override for exten
exten => s,3,Set(CALLERID(all)=${ECID${CALLERID(number)}})
exten => s,4,Goto(7)
exten => s,5,GotoIf($["${OUTCID_${ARG1}}" = ""]?7) 		;check for CID override for trunk
exten => s,6,Set(CALLERID(all)=${OUTCID_${ARG1}})
exten => s,7,Set(length=${LEN(${DIAL_OUT_${ARG1}})})
exten => s,8,Dial(${OUT_${ARG1}}/${ARG2:${length}})
exten => s,9,Playtones(congestion)
exten => s,10,Congestion(5)
exten => s,109,Macro(outisbusy)

; dialout using default OUT trunk - no prefix
exten => s,1,Macro(user-callerid,SKIPTTL)
exten => s,2,Macro(record-enable,${CALLERID(number)},OUT)
exten => s,3,Macro(outbound-callerid,${ARG1})
exten => s,4,Dial(${OUT}/${ARG1})
exten => s,5,Playtones(congestion)
exten => s,6,Congestion(5)
exten => s,105,Macro(outisbusy)

; this macro intentially left blank so it may be safely overwritten for any custom
; requirements that an installation may have.
;                    if set to "BYPASS" then this trunk will be skipped
exten => s,1,MacroExit()

; This macro is for dev purposes and just dumps channel/app variables.  Useful when designing new contexts. 
exten => s,4,Noop(CALLERID=${CALLERID(all)})
exten => s,5,Noop(CALLERID(name)=${CALLERID(name)})
exten => s,6,Noop(CALLERID(number)=${CALLERID(number)})
exten => s,8,Noop(CHANNEL=${CHANNEL})
exten => s,9,Noop(CONTEXT=${CONTEXT})
exten => s,10,Noop(DATETIME=${DATETIME})
exten => s,13,Noop(DIALEDTIME=${DIALEDTIME})
exten => s,14,Noop(DIALSTATUS=${DIALSTATUS})
exten => s,15,Noop(DNID=${DNID})
exten => s,16,Noop(EPOCH=${EPOCH})
exten => s,17,Noop(EXTEN=${EXTEN})
exten => s,18,Noop(HANGUPCAUSE=${HANGUPCAUSE})
exten => s,19,Noop(INVALID_EXTEN=${INVALID_EXTEN})
exten => s,20,Noop(LANGUAGE=${LANGUAGE})
exten => s,21,Noop(MEETMESECS=${MEETMESECS})
exten => s,22,Noop(PRIORITY=${PRIORITY})
exten => s,23,Noop(RDNIS=${RDNIS})
exten => s,24,Noop(SIPDOMAIN=${SIPDOMAIN})
exten => s,25,Noop(SIP_CODEC=${SIP_CODEC})
exten => s,26,Noop(SIPCALLID=${SIPCALLID})
exten => s,29,Noop(TXTCIDNAME=${TXTCIDNAME})
exten => s,30,Noop(UNIQUEID=${UNIQUEID})
exten => s,31,Noop(TOUCH_MONITOR=${TOUCH_MONITOR})
exten => s,32,Noop(MACRO_CONTEXT=${MACRO_CONTEXT})
exten => s,33,Noop(MACRO_EXTEN=${MACRO_EXTEN})

; check device type
exten => s,1,Set(DEVICETYPE=${DB(DEVICE/${CALLERID(number)}/type)})
exten => s,n,Answer()
exten => s,n,Wait(1)
exten => s,n,GotoIf($["${DEVICETYPE}" = "fixed"]?s-FIXED,1)
; get user's extension
exten => s,n,Set(AMPUSER=${ARG1})
exten => s,n,GotoIf($["${AMPUSER}" != ""]?gotpass)
exten => s,n(playagain),Read(AMPUSER,please-enter-your-extension-then-press-pound,,,4)
; get user's password and authenticate
exten => s,n,GotoIf($["${AMPUSER}" = ""]?s-MAXATTEMPTS,1)
exten => s,n(gotpass),GotoIf($["${DB_EXISTS(AMPUSER/${AMPUSER}/password)}" = "0"]?s-NOUSER,1)
exten => s,n,Set(AMPUSERPASS=${DB_RESULT})
exten => s,n,GotoIf($[${LEN(${AMPUSERPASS})} = 0]?s-NOPASSWORD,1)
; do not continue if the user has already logged onto this device
exten => s,n,Set(DEVICEUSER=${DB(DEVICE/${CALLERID(number)}/user)})
exten => s,n,GotoIf($["${DEVICEUSER}" = "${AMPUSER}"]?s-ALREADYLOGGEDON,1)
exten => s,n,Authenticate(${AMPUSERPASS})
exten => s,n,DeadAGI(user_login_out.agi,login,${CALLERID(number)},${AMPUSER})
exten => s,n,Playback(vm-goodbye)

exten => s-FIXED,1,NoOp(Device is FIXED and cannot be logged into)
exten => s-FIXED,n,Playback(ha/phone)
exten => s-FIXED,n,SayDigits(${CALLERID(number)})
exten => s-FIXED,n,Playback(is-curntly-unavail&vm-goodbye)
exten => s-FIXED,n,Hangup ;TODO should play msg indicated device cannot be logged into 

exten => s-ALREADYLOGGEDON,1,NoOp(This device has already been logged into by this user)
exten => s-ALREADYLOGGEDON,n,Playback(vm-goodbye)
exten => s-ALREADYLOGGEDON,n,Hangup ;TODO should play msg indicated device is already logged into 

exten => s-NOPASSWORD,1,NoOp(This extension does not exist or no password is set)
exten => s-NOPASSWORD,n,Playback(pbx-invalid)
exten => s-NOPASSWORD,n,Goto(s,playagain)

exten => s-MAXATTEMPTS,1,NoOp(Too many login attempts)
exten => s-MAXATTEMPTS,n,Playback(vm-goodbye)
exten => s-MAXATTEMPTS,n,Hangup

exten => s-NOUSER,1,NoOp(Invalid extension ${AMPUSER} entered)
exten => s-NOUSER,n,Playback(pbx-invalid)
exten => s-NOUSER,n,Goto(s,playagain)

; check device type
exten => s,1,Set(DEVICETYPE=${DB(DEVICE/${CALLERID(number)}/type)})
exten => s,n,GotoIf($["${DEVICETYPE}" = "fixed"]?s-FIXED,1)
exten => s,n,DeadAGI(user_login_out.agi,logout,${CALLERID(number)})
exten => s,n(done),Playback(vm-goodbye)

exten => s-FIXED,1,NoOp(Device is FIXED and cannot be logged out of)
exten => s-FIXED,n,Playback(an-error-has-occured&vm-goodbye)
exten => s-FIXED,n,Hangup ;TODO should play msg indicated device cannot be logged into 

; Privacy Manager Macro makes sure that any calls that don't pass the privacy manager are presented
; with congestion since there have been observed cases of the call continuing if not stopped with a 
; congestion, and this provides a slightly more friendly 'sorry' message in case the user is
; legitamately trying to be cooperative. 
; Note: the following options are configurable in privacy.conf:
;	maxretries = 3 ; default value, number of retries before failing
;	minlength = 10 ; default value, number of digits to be accepted as valid CID
exten => s,1,Set(KEEPCID=${CALLERID(num)})
exten => s,n,GotoIf($["foo${CALLERID(num):0:1}"="foo+"]?CIDTEST2:CIDTEST1)
exten => s,n(CIDTEST1),Set(TESTCID=${MATH(1+${CALLERID(num)})})
exten => s,n,Goto(TESTRESULT)
exten => s,n(CIDTEST2),Set(TESTCID=${MATH(1+${CALLERID(num):1})})
exten => s,n(TESTRESULT),GotoIf($["foo${TESTCID}"="foo"]?CLEARCID:PRIVMGR)
exten => s,n(CLEARCID),Set(CALLERID(num)=)
exten => s,n(PRIVMGR),PrivacyManager()
exten => s,n,GotoIf($["${PRIVACYMGRSTATUS}"="FAILED"]?fail)
exten => s,n,SetCallerPres(allowed_passed_screen); stop gap until app_privacy.c clears unavailble bit
exten => s,n,Playback(sorry-youre-having-problems)
exten => s,n,Playback(goodbye)
exten => s,n,Playtones(congestion)
exten => s,n,Congestion(5)

; Text-To-Speech related macros
; These all follow common actions.  First try to playback a file "tts/custom-md5" 
; where "md5" is the md5() of whatever is going to be played. If that doesn't exist,
; try to playback using macro-tts-sayXXXXX (where XXXXX is text/digits/etc, same as
; the macro below). If that macro exits with MACRO_OFFSET=100, then it's done, 
; therwise, fallback to the default asterisk method. 
; say text is purely for text-to-speech, there is no fallback
exten => s,1,Noop(Trying custom SayText playback for "${ARG1}")
exten => s,n,Playback(tts/custom-${MD5(${ARG1})})
exten => s,n,GotoIf($["${PLAYBACKSTATUS}"="SUCCESS"]?done)
; call tts-saytext. This should set MACRO_OFFSET=101 if it was successful
exten => s,n(tts),Macro(tts-saytext,${ARG1},${ARG2},${ARG3})
exten => s,n,Noop(No text-to-speech handler for SayText, cannot say "${ARG1}")
exten => s,n,Goto(done)
exten => s,tts+101,Noop(tts handled saytext)

; say name is for saying names typically, but fallsback to using SayAlpha
; (saying the word letter-by-letter)
exten => s,1,Noop(Trying custom SayName playback for "${ARG1}")
exten => s,n,Playback(tts/custom-${MD5(${ARG1})})
exten => s,n,GotoIf($["${PLAYBACKSTATUS}"="SUCCESS"]?done)
; call tts-sayalpha. This should set MACRO_OFFSET=101 if it was successful
exten => s,n(tts),Macro(tts-sayalpha,${ARG1},${ARG2},${ARG3})
exten => s,n,SayAlpha(${ARG1})
exten => s,n,Goto(done)
exten => s,tts+101,Noop(tts handled sayname)

; Say number is for saying numbers (eg "one thousand forty six") 
exten => s,1,Noop(Trying custom SayNumber playback for "${ARG1}")
exten => s,n,Playback(tts/custom-${MD5(${ARG1})})
exten => s,n,GotoIf($["${PLAYBACKSTATUS}"="SUCCESS"]?done)
; call tts-saynumber. This should set MACRO_OFFSET=101 if it was successful
exten => s,n(tts),Macro(tts-saynumber,${ARG1},${ARG2},${ARG3})
exten => s,n,SayNumber(${ARG1})
exten => s,n,Goto(done)
exten => s,tts+101,Noop(tts handled saynumber)

; Say digits is for saying digits one-by-one (eg, "one zero four six")
exten => s,1,Noop(Trying custom SayDigits playback for "${ARG1}")
exten => s,n,Playback(tts/custom-${MD5(${ARG1})})
exten => s,n,GotoIf($["${PLAYBACKSTATUS}"="SUCCESS"]?done)
; call tts-saydigits. This should set MACRO_OFFSET=101 if it was successful
exten => s,n(tts),Macro(tts-saydigits,${ARG1},${ARG2},${ARG3})
exten => s,n,SayDigits(${ARG1})
exten => s,n,Goto(done)

; ############################################################################
; Inbound Contexts [from]
; ############################################################################

;give external sip users congestion and hangup
; Yes. This is _really_ meant to be _. - I know asterisk whinges about it, but 
; I do know what I'm doing. This is correct.
exten => _.,1,NoOp(Received incoming SIP connection from unknown peer to ${EXTEN})
exten => _.,n,Set(DID=${IF($["${EXTEN:1:2}"=""]?s:${EXTEN})})
exten => _.,n,Goto(s,1)
exten => s,1,GotoIf($["${ALLOW_SIP_ANON}"="yes"]?from-trunk,${DID},1)
exten => s,n,Set(TIMEOUT(absolute)=15)
exten => s,n,Answer
exten => s,n,Wait(2)
exten => s,n,Playback(ss-noservice)
exten => s,n,Playtones(congestion)
exten => s,n,Congestion(5)
exten => h,1,NoOp(Hangup)
exten => i,1,NoOp(Invalid)
exten => t,1,NoOp(Timeout)

; applications are now mostly all found in from-internal-additional in _custom.conf
include => parkedcalls
include => from-internal-custom
;allow phones to dial other extensions
include => ext-fax
;allow phones to access generated contexts
; Currently the include for findmefollow is being auto-generated before ext-local which is the desired behavior.
; However, I haven't been able to do anything that I know of to force this. We need to determine if it should
; be hardcoded into here to make sure it doesn't change with some configuration. For now I will leave it out
; until we can discuss this.
include => ext-local-confirm
include => findmefollow-ringallv2
include => from-internal-additional
; This causes grief with '#' transfers, commenting out for the moment.
; include => bad-number
exten => s,1,Macro(hangupcall)
exten => h,1,Macro(hangupcall)

include => from-internal-xfer
include => bad-number

; [macro-setmusic]
; CONTEXT:      macro-setmusic
; PURPOSE:      to turn off moh on routes where it is not desired
exten => s,1,NoOp(Setting Outbound Route MoH To: ${ARG1})
exten => s,2,SetMusicOnHold(${ARG1})

; ##########################################
; ## Ring Groups with Confirmation macros ##
; ##########################################
; Used by followme and ringgroups

; [macro-dial-confirm]
; This has now been incorporated into dialparties. It still only works with ringall
; and ringall-prim strategies. Have not investigated why it doesn't work with
; hunt and memory hunt.
; This was written to make it easy to use macro-dial-confirm instead of macro-dial in generated dialplans.
; This takes the same paramaters, with an additional paramater of the ring group Number
; ARG1 is the timeout
; ARG3 is a list of xtns to call - 203-222-240-123123123#-211
; ARG4 is the ring group number

; This sets a unique value to indicate that the channel is ringing. This is used for warning slow
; users that the call has already been picked up.
exten => s,1,Set(DB(RG/${ARG4}/${CHANNEL})=RINGING)

; We need to keep that channel variable, because it'll change when we do this dial, so set it to
; fallthrough to every sibling.
exten => s,n,Set(__UNIQCHAN=${CHANNEL})

; The calling ringgroup should have set RingGroupMethod appropriately. We need to set two
; additional parameters:
; Thse are passed to inform dialparties to place external calls through the [grps] context
exten => s,n,Set(RINGGROUP_INDEX=${ARG4})
exten => s,n,Set(ARG4=) ; otherwise it gets passed to dialparties.agi which processes it (prob bug) 

exten => s,n,Macro(dial,${ARG1},${ARG2},${ARG3})

; delete the variable, if we are here, we are done trying to dial and it may have been left around
exten => s,n,DBDel(RG/${RINGGROUP_INDEX}/${CHANNEL})
exten => s,n,Set(USE_CONFIRMATION=)
exten => s,n,Set(RINGGROUP_INDEX=)

; [ext-local-confirm]
; If call confirm is being used in a ringgroup, then calls that do not require confirmation are sent
; to this extension instead of straight to the device.
; The sole purpose of sending them here is to make sure we run Macro(auto-confirm) if this
; extension answers the line. This takes care of clearing the database key that is used to inform
; other potential late comers that the extension has been answered by someone else.
; ALERT_INFO is deprecated in Asterisk 1.4 but still used throughout the FreePBX dialplan and
; usually set by dialparties.agi. This allows ineritance. Since no dialparties.agi here, set the
; header if it is set.
exten => _LC-.,1,Noop(IN ext-local-confirm with - RT: ${RT}, RG_IDX: ${RG_IDX})
exten => _LC-.,n,GotoIf($["x${ALERT_INFO}"="x"]?godial)
exten => _LC-.,n,SIPAddHeader(Alert-Info: ${ALERT_INFO})
exten => _LC-.,n(godial),dial(${DB(DEVICE/${EXTEN:3}/dial)},${RT},M(auto-confirm^${RG_IDX})${DIAL_OPTIONS})

; [findmefollow-ringallv2]
; This context, to be included in from-internal, implements the PreRing part of findmefollow
; as well as the GroupRing part. It also communicates between the two so that if DND is set
; on the primary extension, and mastermode is enabled, then the other extensions will not ring
exten => _FMPR-.,1,Noop(In FMPR ${FMGRP} with ${EXTEN:5})
exten => _FMPR-.,n,Set(RingGroupMethod=)
exten => _FMPR-.,n,Set(USE_CONFIRMATION=)
exten => _FMPR-.,n,Set(RINGGROUP_INDEX=)
exten => _FMPR-.,n,Macro(simple-dial,${EXTEN:5},${FMREALPRERING})
exten => _FMPR-.,n,GotoIf($["${DIALSTATUS}" != "BUSY"]?nodnd)
exten => _FMPR-.,n,Set(DB(FM/DND/${FMGRP}/${FMUNIQUE})=DND)
exten => _FMPR-.,n(nodnd),Noop(Ending FMPR ${FMGRP} with ${EXTEN:5} and dialstatus ${DIALSTATUS})
exten => _FMPR-.,n,Hangup()

exten => _FMGL-.,1,Noop(In FMGL ${FMGRP} with ${EXTEN:5})
exten => _FMGL-.,n,GotoIf($["${DB(FM/DND/${FMGRP}/${FMUNIQUE})}" = "DND"]?dodnd)
exten => _FMGL-.,n,Wait(1)
exten => _FMGL-.,n,GotoIf($["${DB(FM/DND/${FMGRP}/${FMUNIQUE})}" = "DND"]?dodnd)
exten => _FMGL-.,n,Wait(1)
exten => _FMGL-.,n,GotoIf($["${DB(FM/DND/${FMGRP}/${FMUNIQUE})}" = "DND"]?dodnd)
exten => _FMGL-.,n,Wait(${FMPRERING})
exten => _FMGL-.,n,GotoIf($["${DB(FM/DND/${FMGRP}/${FMUNIQUE})}" = "DND"]?dodnd)
exten => _FMGL-.,n,DBDel(FM/DND/${FMGRP}/${FMUNIQUE})
exten => _FMGL-.,n(dodial),Macro(dial,${FMGRPTIME},${DIAL_OPTIONS},${EXTEN:5})
exten => _FMGL-.,n,Noop(Ending FMGL ${FMGRP} with ${EXTEN:5} and dialstatus ${DIALSTATUS})
exten => _FMGL-.,n,Hangup()
exten => _FMGL-.,n+10(dodnd),DBDel(FM/DND/${FMGRP}/${FMUNIQUE})
exten => _FMGL-.,n,GotoIf($["${FMPRIME}" = "FALSE"]?dodial)
exten => _FMGL-.,n,Noop(Got DND in FMGL ${FMGRP} with ${EXTEN:5} in ${RingGroupMethod} mode, aborting)
exten => _FMGL-.,n,Hangup()

; [block-cf]
; This context is set as a target with FORWARD_CONTEXT when Call Forwarding is set to be
; ignored in a ringgoup or other features that may take advantage of this. Server side
; CF is done in dialparties.agi but if a client device forwards a call, it will be caught
; and blocked here.
exten => _X.,1,Noop(Blocking callforward to ${EXTEN} because CF is blocked)
exten => _X.,n,Hangup()


; ############################################################################
; Extension Contexts [ext]
; ############################################################################

exten => s,1,Answer
exten => s,2,Goto(in_fax,1)
exten => in_fax,1,StopPlayTones  
exten => in_fax,2,GotoIf($["${FAX_RX}" = "system"]?3:analog_fax,1)
exten => in_fax,3,Macro(faxreceive)
exten => in_fax,4,Hangup
exten => analog_fax,1,GotoIf($["${FAX_RX}" = "disabled"]?4:2)  ;if fax is disabled, just hang up
exten => analog_fax,2,Set(DIAL=${DB(DEVICE/${FAX_RX}/dial)});
exten => analog_fax,3,Dial(${DIAL},20,d)
exten => analog_fax,4,Hangup
;exten => out_fax,1,wait(7)
exten => out_fax,1,txfax(${TXFAX_NAME},caller)
exten => out_fax,2,Hangup
exten => h,1,system(/var/lib/asterisk/bin/ --to ${EMAILADDR} --from ${FAX_RX_FROM} --dest "${FROM_DID}" --subject "Fax from ${URIENCODE(${CALLERID(number)})} ${URIENCODE(${CALLERID(name)})}" --attachment fax_${URIENCODE(${CALLERID(number)})}.pdf --type application/pdf --file ${FAXFILE});
exten => h,2,Hangup()

;this is where parked calls go if they time-out.  Should probably re-ring
include => ext-local
exten => s,1,Playback(vm-goodbye)
exten => s,2,Macro(hangupcall)

I think the problem could be that i don’t have exntension for IVR. When i create extension in Elastix GUI or FreePBX gui it doesn’t on wich extension i want IVR te be. Probably i need to enter that in extension.conf but i am not good at writing code :smile:

So for example , my IVR is called “IVRtest” and i want it to be on 666 extension. What do i need to write inside extension.conf?

Examples are easy to come by, for one see

Well i don’t have problem setting up IVR since i got freepbx to do that, i have problem with ivr not picking up the the phone call and i am stuck there.

you can’t specify extension for IVR so i don’t know what dialplan should i use on SPA.

Hmm i might have problem with inbound route…

For any DID/CID i specify to forward the call on extension 205.

When i make call this is whats in the log:

2009-11-06 10:47:51 0383572 s SIP/pstn-082dbce0 ANSWERED 0

On spa dialing rule is:

This call should be picked up by inbound rute and forwarded to 205 extension except that isn’t happening :frowning:. Anyone knows what might be the problem?