Sip trunk - help please

Asterisk Asterisk General
1

Hi everyone

I having a huge problem here with my sip trunk provider (voipPro)

That’s the deal :

SOMETIMES, i call someone and in my side the phone keeps ringing but , that someone that i am calling has already picked up the call.

So i hear ringing and the other person hears nothing off course.

another problem is that sometimes i call someone… the phone rings … in my side the call is lost (HANGUPCAUSE = 111) and in the other side keeps ringing till his answer or rejects

i’m really tired of this situation

please help me

2

Do some packet traces in wireshark and try to find the problem. It looks like this is a signalling issue.

It would also help if you can copy/paste the Asterisk CLI command “sip set debug on” output.

3

I have had similar problems to this before and it has almost always been down to insufficient resources (e.g. bandwidth)

What connection are you running?