Short call hungup problem

We are using two asterisk server both are having same problem if a user calls a number and call is short like 4 or 5 second asterisk doesn’t hungup the call and continue for 14 minutes. Need help to solve this problem

Insufficient information. In particular this is a new thread, so there is no “same problem” to refer to.

As @david551 mentioned there is not enough information here to help. Are you using SIP? What is the network layout like? If behind NAT have you configured Asterisk to know it is behind NAT and forwarded ports? As well please provide the output of “sip set debug on” or “pjsip set logger on” (depending on if you are using chan_sip or chan_pjsip).