I am trying to create a dialplan for queues that route the call based on the state, I need some function that will return the number of members in the “in use” state to consider it active, I tried with QUEUE_MEMBER but it only returns me: “logados”, Free, ready, total.
That function is the Right Place to Start, but you’ll need to apply some arithmetic based on the various return values eg. logged minus ready equals in use.
Yes, I tried to do it, but I can’t get the status in use of the members, through queue_members because it’s the status of the sip account, I think. also “logged” also returns those who are in a paused state but that does not interest me, because they are treated as Unavailable