Recordings don't show up in ARI

Asterisk Asterisk Support
1

Setting the record option to always for extensions records the calls in /var/spool/asterisk/monitor or /voicemail for voice mails. but the recordings do not show up when I log into the recordings web interface (ARI)

Am I doing something wrong? This is the 3rd installation of AsteriskNOW 1.5 and 1.5 beta 2 that I have installed and all react the same. Is there a rights setting for the folder I can change? The path in the ARI main.conf.php appear correct.

I should convey that I am a noob with linux.

Thanks

2

I’ve notice that there is no call logs either…

3

Hi

What user are you running asterisk as ?

Ian

4

I would imagine the root user. I utlized the ISO beta2 and made no changes to the default installation.

Thanks for your help.

5

I would expect the user to be asterisk.

Ian

6

The system is running as asterisk. I just reinstalled ANow 1.5 Beta2 again with the same results. Files show up in the /var/spool/asterisk/monitor directory but not in the ARI interface.

Any other thoughts?

7

Ok. Have to:

yum install mysql-devel

Then compile the addons with CDR checked in menuselect.

Got it.