Hi,
How can I reassign * to something else to disconnect a caller in a queue.
I have transfer set as *1, but as soon as the agent hits * it disconnects.
I have looked in features.conf but can’t see what I should be editing - “disconnect” is set to *0
Thanks!
you could reassign transfer to be #1…
Hi,
Thanks for your reponse.
Unfortunately, reassinging transfer is not really an option.
I am getting the following in /var/log/asterisk/messages…
res_features.c: Sequence ‘*’ already mapped to function Disconnect Call (disconnect) while assigning to atxfer.
My features.conf file is as follows…
[general]
transferdigittimeout => 5
parkext => 700 ; What ext. to dial to park
parkpos => 701-720 ; What extensions to park calls on
context => parkedcalls ; Which context parked calls are in
; (default is 45 seconds)
xfersound = beep ; to indicate an attended transfer is complete
[featuremap]
atxfer => *
blindxfer => #1
disconnect => #0
Does anybody have any ideas why asterisk is not paying any attention to the “disconnect => #0” line?