Realtime Viocemail password updates

For some reason my voicemail passwords do not get updated through VoicemailMain’s system when I change it, even though it says it is accepted.

VoicemailMain -> Press 0 -> Press 5-> Enter New PIN -> Enter Again ->Get PASSWORD UPDATED from Alison

Then I check the DB and it’s the same original pin. Any Ideas?

I dont even seem to see any mysql update queries being tried. Does anyone know if this is a bug or if theres a solution to this?