I have real time queues working okay, but it seems to be completely impossible to determine what combination of data I can put into the queue members table and get it to work.
All I ever get is this: ‘John Smith () (realtime) (Invalid) has taken no calls yet’
I created the table according to the plethora of examples given on the Internet and attempted to populate it with the following:
Membername - John Smith
queue_name - test_queue
interface - SIP/ABCD-2000
paused - 0
That does not work at all. I have tried every combination I can think of, except obviously the one that is supposed to work. The examples given absolutely don’t work.
Running this on the CLI will properly add the interface: ‘queue add member SIP/ABCD-2000 to test_queue’
I just don’t get it. Do I even have all the right fields in my database table? What should I be populating a record with?
P.S - Adding the member to the queue manually on the CLI does work and the phone is able to take calls from the queue.