Read sticky's for 3 hrs and I'm still confused!

Hello board:

Here’s what I have:

Cisco 7970 Handset
PBX system through my office (Regus Global Offices)
Asterisk Software

What I want to do:
Connect my current PBX system and cisco phone to Asterisk so I may integrate it into vtiger crm (customer relations manager)

Questions:

  1. How do I connect this phone to the software?
  2. Do I need to know my PBX system? (I know it’s working)
  3. Should I download the newest asterisk version or some older version have larger compatibility with other modules?

Thanks in advance!

Do you have the asterisk software installed on a linux server? or did you download the windows (yuck) version. If you downloaded the windows version I do not think you will get much help from anyone here. It is not really supported. You really need to download and read this book before you do anything.
cdn.oreilly.com/books/9780596510480.pdf

After you are familliar with Asterisk, then you can look into integrating your current pbx, and using the cisco phone with asterisk.

Thanks for the reply. It appears I have to read 607 pages? I don’t think I can skim read a technical manual but we’ll see. Asterisk is the definitive project to use so I guess it’s worth it. Thank you again.

p.s. If anyone knows the secret code to just click click on… …let me know! heh…