I’ve read a lot about how queue stats are reset under different conditions and ways to prevent it. What is unclear to me is how changes to a queue/queuemember list impacts stats in a ‘real-time’ scenario where asterisk is reading from a DB. For example, would any of the following cause a reset in stats
- Adding a queuemember
- Removing a queuemember
- Updating a queue setting
Also, are there mechanisms to do a ‘hard reset’ of queue stats for a given queue in a real-time scenario? Appreciate any pointers either in form of documentation or anecdotal. Thanks!