I have searched for similar problems in the forum, but haven’t found any, still sorry if I’m making double post.
I have a problem with queue member status which is not updating in most cases. When I have registered agent in agents.conf and that same agent as member in queue, than the status works fine.
But if a member of a queue is sip trunk (member=SIP/mirela) and [mirela] is defined in sip.conf or member=SIPemail@example.com for example, status is not changing.
When defined as SIP trunk status is ‘Not in use’ and changes to ‘Ringing’ after a first call from queue but never goes back to ‘Niu’. When it is IP directly status is always ‘Unknown’ which i asume has to be that way.
If any info about .conf files is needed to be understanding, i’ll gladely post it.
Thanks in advance,