Hello everyone,
I want to know if it’s possible to configure a queue in order if a caller has called 3 times 3 differents agents and these didn’t answer him, the caller is going to failover destination?
For example : -- Executing [1@ext-queues:40] Queue("SIP/531004-0000001f", "1,t,,,60,,,,,") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/531002
-- SIP/531002-00000020 is ringing
-- SIP/531002-00000020 is ringing
-- Nobody picked up in 10000 ms
-- Auto-Pausing Queue Member SIP/531002 in all queues since they failed to answer on queue 1.
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/531005
-- SIP/531005-00000021 is ringing
-- SIP/531005-00000021 is ringing
-- Nobody picked up in 10000 ms
-- Auto-Pausing Queue Member SIP/531005 in all queues since they failed to answer on queue 1.
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/531007
-- SIP/531007-00000022 is ringing
-- SIP/531007-00000022 is ringing
-- Nobody picked up in 10000 ms
-- Auto-Pausing Queue Member SIP/531007 in all queues since they failed to answer on queue 1.
After that, I want the caller leaving the queue if possible, how can I make this?
Thank you in advance!