Queue cmd with option B

[tootai]

Hi

I want to know if the agent who took the call was the first called one
in rrmemory mode.

For this I use

same = n,Set(__memberState=UNKNOWN)
same = Set(__memberRange=0)
same = n,Queue(${myQueue},B(checkMemberStatus,s,1)ctF(set-
INC_STOP,s,1),${myTimeout},set-INC_START)
same = n,Set(__myRetry=$[${myRetry}+1])

and

[checkMemberStatus]
;
exten = s,1,Set(__memberRange=$[${memberRange}+1])
same = n,ExecIf($[“x${myRetry}” = “x1” | “x${memberState}” =
“xUNKNOWN”]?Set(__memberState=first):Set(__memberState=member))
same = n,Return

Problem is that the subroutine checkMemberStatus is only called for the
first agent but not on next ones.

Is this the the normal behavior? How can I know if the agent who took
the call is the first one from rrmemory and took the call on the very
first time he was called?

Thanks for any hint

–
Daniel

–
Daniel

[tootai]

I found a solution by using b option insteed of B and setting variables
in DB using CHANNEL(callid) as key

Regards

–
Daniel