Polycom Voicemail button

I have a polycom soundpoint ip-550. I am trying to get the messages button working, but i am having issues…

I tried using this, but its not working…

What would I have to dial from my phone to access the voicemailmain using that config?

i don’t use Polycom, but that example would suggest that these phones dial their own number (the one set as the callerid number ?) when the message button is pushed. hence the checking to see if the dialled exten matches the callerid.

anyone confirm this ?

so if the CALLERIDNUM matches the EXTEN, then it should go to voicemailmain correct?

Im a noob, so humor me…

does _14XX mean the extension has to be like 14**

my extensions are 1001 1002 etc

so would i have to change it to _10XX ?

or am i way off? :smile:

no, you’re not way off, it sounds reasonable to me.

Okie dokie, well i did

exten => _10XX,1,GotoIf($["${CALLERIDNUM}" = “${EXTEN}”])
exten => _10XX,2,VoicemailMain(${EXTEN})
exten => _10XX,3,Hangup()

and it seems to be getting to the voicemail…

I’m not sure what the ?2:3 did…

read up on the GotoIf function. the “?2:3” sets which priority in the current extension to jump to if the evaluation returns true or false.