Polycom 301 FTP problem

[jcanter]

I have a Polycom 301 and Polycom 501. I have configured them to pull the configs through FTP. I was able to flash both phones with the latest bootrom and the 501 pulles directory information and config information through FTP. However the 301 only pulls the directory information and does not pull the configs for the phone. It is writing logs to the FTP directory, but there are no errors in the logs. Does anyone have experience using the 301 phones that might know what I am doing wrong?

301 bootlog

0124202451|so |4|00|---------- Initial log entry ----------
0124202451|so |4|00|+++ Note that bootrom log times are in GMT +++
0124202451|wdog |4|00|Initial log entry
0124202451|cfg |4|00|Initial log entry
0124202451|copy |4|00|Initial log entry
0124202451|cdp |4|00|Initial log entry
0124202451|cdp |5|00|CDP is DISABLED.
0124202451|cdp |5|00|802.1Q/VLAN tagging is DISABLED.
0124202451|so |3|00|Platform: Model=SoundPoint IP 301, Assembly=2345-11300-010 Rev=A
0124202451|so |3|00|Platform: Board=2345-11300-010 A
0124202451|so |3|00|Platform: MAC=0004f2027d82, IP=Unknown, Subnet Mask=Unknown
0124202451|so |3|00|Platform: BootBlock=2.5.0 (11300_010) 06-Nov-04 08:07
0124202451|so |3|00|Application, main: Label=BOOT, Version=3.1.0.0269 14-Jun-05 14:08
0124202451|so |3|00|Application, main: P/N=3150-11069-310
0124202451|app1 |4|00|Initial log entry.
0124202452|so |3|00|Link status is Net up, PC down.
0124202457|app1 |3|00|Using resolver server 10.129.0.52, alternate server 10.132.0.52, and domain wblt.calltech.
0125140218|app1 |3|00|Time has been set from 10.129.0.52(10.129.0.52).
0125140218|app1 |3|00|DHCP returned result 0x3EF from server 10.129.0.52.
0125140218|app1 |3|00| Phone IP address is 10.129.1.210.
0125140218|app1 |3|00| Subnet mask is 255.255.254.0.
0125140218|app1 |3|00| Gateway address is 10.129.0.1.
0125140218|app1 |3|00| FTP server address is 10.129.0.52.
0125140218|app1 |3|00| Time server is 10.129.0.52.
0125140218|app1 |3|00| GMT offset is -18000 seconds.
0125140218|app1 |3|00| DNS server is 10.129.0.52.
0125140218|app1 |3|00| DNS alternate server is 10.132.0.52.
0125140218|app1 |3|00| DNS domain is wblt.calltech.
0125140218|app1 |3|00|Bootline: eim(0,0)bootHost:flash e=10.129.1.210:fffffe00:8ca0:43d68d19 h=10.129.0.52 g=10.129.0.1 u=PlcmSpIp p
w=**** f=0x40 tn=C
0125140218|app1 |3|00|Bootline: ircaIP
0125140218|cfg |3|00|Image bootrom.ld has not changed.
0125140219|cfg |3|00|Image sip.ld has not changed.
0125140249|app1 |4|00|Loaded application sip.ld successfully, errors 0x0.
0125140249|app1 |6|00|Uploading boot log, time is WED JAN 25 14:02:49 2006[/quote]

501 bootlog:

[quote]0124185202|so |4|00|---------- Initial log entry ----------
0124185202|so |4|00|+++ Note that bootrom log times are in GMT +++
0124185202|wdog |4|00|Initial log entry
0124185202|cfg |4|00|Initial log entry
0124185202|copy |4|00|Initial log entry
0124185202|cdp |4|00|Initial log entry
0124185202|cdp |5|00|CDP is DISABLED.
0124185202|cdp |5|00|802.1Q/VLAN tagging is DISABLED.
0124185202|so |3|00|Platform: Model=SoundPoint IP 501, Assembly=2345-11500-040 Rev=A
0124185202|so |3|00|Platform: Board=2345-11500-040 A
0124185202|so |3|00|Platform: MAC=0004f20277e7, IP=Unknown, Subnet Mask=Unknown
0124185202|so |3|00|Platform: BootBlock=2.5.0 (11500_040) 06-Nov-04 08:08
0124185202|so |3|00|Application, main: Label=BOOT, Version=3.1.0.0269 14-Jun-05 14:01
0124185202|so |3|00|Application, main: P/N=3150-11069-310
0124185202|app1 |4|00|Initial log entry.
0124185203|so |3|00|Link status is Net up Speed 100 full Duplex, PC down.
0124185213|app1 |3|00|Using resolver server 10.129.0.52, alternate server 10.132.0.52, and domain wblt.calltech.
0124185406|app1 |3|00|Time has been set from 10.129.0.52(10.129.0.52).
0124185406|app1 |3|00|DHCP returned result 0x3EF from server 10.129.0.52.
0124185406|app1 |3|00| Phone IP address is 10.129.1.207.
0124185406|app1 |3|00| Subnet mask is 255.255.254.0.
0124185406|app1 |3|00| Gateway address is 10.129.0.1.
0124185406|app1 |3|00| FTP server address is 10.129.0.52.
0124185406|app1 |3|00| Time server is 10.129.0.52.
0124185406|app1 |3|00| GMT offset is -18000 seconds.
0124185406|app1 |3|00| DNS server is 10.129.0.52.
0124185406|app1 |3|00| DNS alternate server is 10.132.0.52.
0124185406|app1 |3|00| DNS domain is wblt.calltech.
0124185406|app1 |3|00|Bootline: eim(0,0)bootHost:flash e=10.129.1.207:fffffe00:8ca0:43d6775c h=10.129.0.52 g=10.129.0.1 u=PlcmSpIp p
w=**** f=0x40 tn=C
0124185406|app1 |3|00|Bootline: ircaIP
0124185407|cfg |3|00|Image bootrom.ld has not changed.
0124185408|cfg |3|00|New load header information:
0124185408|cfg |3|00|Code length: 0x0013E89B
0124185408|cfg |3|00|Header check Sum: 0x20146A97
0124185408|cfg |3|00|Code check Sum: 0x0A89187C
0124185408|cfg |3|00|Options: 0x00000003
0124185410|cfg |3|00|New load header information:
0124185410|cfg |3|00|Code length: 0x0013E854
0124185410|cfg |3|00|Header check Sum: 0x20146A50
0124185410|cfg |3|00|Code check Sum: 0x0A88A4CB
0124185410|cfg |3|00|Options: 0x00000003
0124185413|cfg |3|00|New load header information:
0124185413|cfg |3|00|Code length: 0x0020C968
0124185413|cfg |3|00|Header check Sum: 0x20214B68
0124185413|cfg |3|00|Code check Sum: 0x11450EDF
0124185413|cfg |3|00|Options: 0x00000003
0124185417|cfg |3|00|New load header information:
0124185417|cfg |3|00|Code length: 0x0018DBE0
0124185417|cfg |3|00|Header check Sum: 0x20195DDC
0124185417|cfg |3|00|Code check Sum: 0x0D2E47C1
0124185417|cfg |3|00|Options: 0x00000003
0124185417|cfg |3|00|Using compatible image 3.
0124185426|sig |4|00|Initial log entry
0124185426|sig |3|00|hwSigParseRemove: found key Sig_3.
0124185438|cfg |3|00|Good image signature.
0124185438|cfg |3|00|Programming 1629660 bytes into tffs in 4K blocks.
0124185512|cfg |3|00|Good flash image checksum, update complete.
0124185543|app1 |4|00|Loaded application sip.ld successfully, errors 0x0.
0124185543|app1 |6|00|Uploading boot log, time is TUE JAN 24 18:55:43 2006

[andye]

I think it uses file-timestamps from the ftp server to determine if a download is required. Nothing new, nothing downloaded. I didn’t see it look for a config - there should be:
macaddr.cfg (from 000000000000.cfg)
sip.cfg
macaddr-phone.cfg (per-phone from phone1.cfg)
macaddr-directory.xml (if a directory is desired)

where macaddr is the hex mac address.

What does the ftp-server log look like? The “has not changed” log entry indicates (I believe) that t looked but saw nothing new.

Andy