Hello. I’m trying to implement something like whispering on Asterisk.
Here is my situation.
- During the call, our system calls operator by Dial application. Then the caller will talk with operator.
- Right after operator picking up the call, we want to let our system play an announcement to the operator. (i.e. “This call is about …”)
I found that Dial application has an option “A(x)” which can do exactly what I want.
A(x): x - The file to play to the called party. Play an announcement to the called party, where <x> is the prompt to be played
But, I want to improve the behavior because although this can play an audio to the operator, the caller can hear nothing during the play.
If the caller can hear some sound or music during audio is being played on the operator side, the experience would be much better.
How can I do it?