OUTbound Caller ID lookup HTTP query

Asterisk Asterisk General
21

Here is a graphical example :

device extensions 102 dialed the number 56699 on context myvars, check below the values for each variable.

[myvars]
exten=>_x.,1,Noop( /${EXTEN}/ /${CALLERID(num)}/ /${CALLERID(dnid)}/)
same=>n,Hangup()

– Executing [56699@myvars:1] NoOp(“SIP/102-0000014e”, " /56699/ /102/ /56699/") in new stack
– Executing [56699@myvars:2] Hangup(“SIP/102-0000014e”, “”) in new stack

22

[quote]-- Executing [56699@myvars:1] NoOp(“SIP/102-0000014e”, " /56699/ /102/ /56699/") in new stack
– Executing [56699@myvars:2] Hangup(“SIP/102-0000014e”, “”) in new stack[/quote]

So basically, you were dialing the number 56699 from your internet extension 102? But what variable can I use to show the outside-facing DID (masked as CID) that a customer sees? Like, internally, you’re extension 102, but externally you’d be a number like 18005551234. How can I return that for use in our CRM?

23

On FreePBX you have 2 commun ways to set up the outbound caller id ,On the outbound route you have the field called Route CID and on the extensions you have the field (Outbound CID). I would need to to spend a few minutes watching the FreePBX logs to catch the variables holding those values. We don’t support FreePBX or any other third party GUI on this forum, but with this information you are good to go.

24

It looks to me like you are using RepairShopr and FreePBX just like we are here. You are the only person I have seen to get the outbound calls to report correctly so I am hoping you can help me out. I created the following in /etc/asterisk/extensions_custom.cfg:
[outbound-allroutes-custom]
exten => _NXXXXXX,2,System(curl hxxp://mysubdomain.repairshopr.com/api/callerid/?did=${EXTEN})&outbound=true
exten => _NXXNXXXXXX,2,System(curl hxxp://mysubdomain.repairshopr.com/api/callerid/?did=${EXTEN})&outbound=true
exten => _1NXXNXXXXXX,2,System(curl hxxp://mysubdomain.repairshopr.com/api/callerid/?did=${EXTEN})&outbound=true
exten => _+1NXXNXXXXXX,2,System(curl hxxp://mysubdomain.repairshopr.com/api/callerid/?did=${EXTEN})&outbound=true
When I remove the comment from #include extensions_custom.conf in the extensions.cfg file we lose our call calling ability. I am not sure that I need to even remove that comment. With the comment present, the phones work fine, but we are not getting anything in Repairshopr.

Any help you could provide would be appreciated. I am just stating to dip my toe in to Asterisk and wouldn’t even know how to being troubleshooting.

25

Hi @aaronrtague!

Yes, you are right, we’re using RS and FreePBX (Elastix 4.0). I can see three issues with your listed code:

  1. You need a " immediately before and after your URL string
  2. You need to change hxxp:// to http://
  3. You need to close your URL string and " with a )

For reference, here is our code from extensions_custom.conf:

[outbound-allroutes-custom]
exten => _NXXXXXX,2,System(curl “http://subdomain.repairshopr.com/api/callerid/?did=${EXTEN}&outbound=true”)
exten => _NXXNXXXXXX,2,System(curl “http://subdomain.repairshopr.com/api/callerid/?did=${EXTEN}&outbound=true”)
exten => _1NXXNXXXXXX,2,System(curl “http://subdomain.repairshopr.com/api/callerid/?did=${EXTEN}&outbound=true”)
exten => _+1NXXNXXXXXX,2,System(curl “http://subdomain.repairshopr.com/api/callerid/?did=${EXTEN}&outbound=true”)

I’d love to chat more on this when I have a bit of time. I’m still looking into passing more code to RS with the cURL command, such as the number the customer is calling, the extension used to make outbound calls, etc. If you’re looking into this more, perhaps we can collaborate. PM me your direct email so we can chat more :slight_smile: