Hi folks - I have a question - about outside calling. Whenever a call is placed from one of our VoIP phones to outside the company, The receiver’s caller ID shows the incoming call as either Private - or Unavailable! We would like to show our Company Name to the outside world when we make a call.
My question is - where in Asterisk do I set that up or is this an issue I might take up with our Internet/Phone service provider? Our caller ID works internal between our 4 offices ( East and West Coast ) but when anyone calling from our West Coast office outside the company - the call appears to be Private / Unavailable. This is what I need to change but don’t know where to do it. ( Asterisk 1.4.4 - mix of SNOM 320 and Polycom phones )
Can anyone giver me the rundown?