I’ve borrowed an Aastra 480i to test before rolling out phones across the company but I’ve found there’s an echo in the handset if I talk directly into it. An opporutnity has come up to borrow another phone and I was wondering if anyone could suggest one that has no echo problems?
TIA
I have customers using a few hundred 480 hansets in various deployments and dont have an echo problem. have you set the sidetone gain correctly and have you made sure the echo isnt from somewhere else. Oh and are they upto date firmware wise ?
Ian
The firmware is definitely up to date. What should the sidetone gain be set to?
TIA
[quote]What should the sidetone gain be set to?
[/quote]
Its a case of trial and error. I have sites at -5 an some at +7
Ian
I tried adjusting the sidetone gain both + and - but it didn’t make a difference. The echo that I hear isn’t a coming through the speaker in the handset a few milliseconds after I say something, it sounds like an echo within the plastic casing. So if the mic is above or below my mouth there isn’t an echo, but if I speak directly into the mic (my mouth would be 1 or 2cm away) then things sound a bit ambient.