Number of rings to answer the phone line


#1

Is there a way to set the auto attendant to answer the phone on the 3rd-4th ring? Right now its answering the phone on the 1st ring…
I am using the x100p card from a POTS line.
I would like the chance to answer the phone line before Asterisk picks it up.

Thanks for any help.

Jason


#2

You can answer the line, ring multiple devices for X seconds, then go to the auto attendant.


#3

Extn => s,1,wait(3)
Extn => s,2, Answer()


#4

What file would I edit to make the above changes?


#5

Extensions.conf.

Find out where you’re processiing inbound pstn calls and modify as above

The wait function is number of seconds, not rings, so adjust as appropriate

rgds


#6

Are you using Asterisk or Asterisk@Home?


#7

I am using Asterick@Home


#8

Thank you everyone, this forum is great!
Hopefully I will have something to contribute once I get a better grasp on Asterisk. Only found Asterisk and had it installed for 1 day thus far :smiley: