Ring time is being ignored completely

Asterisk Asterisk Support
1

I have a POTS line connected to the x100P.

The Set Destination in my Inbound Route is set to the only Ring Group (RG1) in the system.
RG1 has the ringall strategy with 2 extensions in the extension list.
The ring time is currently set to 42 seconds.
The destination if no answer, is Core which is a voicemail box 98765.

When calls come in, SIP phones on the 2 extensions ring as expected.
Then the call goes into the voicemail box 98765 as expected.

The problem is that the 42 second ring time is ignored completely.
I have changed this ring time to 30, 45, 55, etc.
Nothing works.

The caller will end up in voicemail in about 6 seconds, every time.

Am I doing somthing wrong?
Have I missed something?

2

are the 2 phones available to be called ? if not, then it’ll jump to VM quicker.

posting the log file fragment for the incoming call will help us help you too.

3

Good point. I did not think about that (newbie).

The SIP phones are on 2 PCs, there are BOL SIPPhones.
The users are not logged into the phones.

My goal is to make asterisk answer the call after N seconds.
Currently it answers the call on the 2nd ring.

How can I do this?

Here is a section from the “/var/log/asterisk/full” file:

Jul 19 02:49:43 VERBOSE[6779] logger.c: Asterisk Event Logger restarted
Jul 19 02:49:43 VERBOSE[6779] logger.c: Asterisk Queue Logger restarted
Jul 19 02:51:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 02:51:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 02:53:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 02:53:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 02:55:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 02:55:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 02:57:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 02:57:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 02:59:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 02:59:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:01:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:01:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:03:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:03:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:05:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:05:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:07:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:07:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:09:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:09:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:11:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:11:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:13:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:13:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:15:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:15:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:17:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:17:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:19:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:19:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:21:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:21:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:23:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:23:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:25:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:25:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:27:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:27:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:28:24 DEBUG[2868] chan_zap.c: Monitor doohicky got event Ring Begin on channel 1
Jul 19 03:28:25 DEBUG[2868] chan_zap.c: Monitor doohicky got event Ring/Answered on channel 1
Jul 19 03:28:25 DEBUG[8610] app_queue.c: Device 'Zap/1' changed to state '2' (In use) but we don't care because they're not a member of any queue.
Jul 19 03:28:30 NOTICE[8609] chan_zap.c: Got event 18 (Ring Begin)...
Jul 19 03:28:30 DEBUG[8609] pbx.c: Launching 'NoOp'
Jul 19 03:28:30 DEBUG[8609] pbx.c: Expression result is '1'
Jul 19 03:28:30 DEBUG[8609] pbx.c: Function result is 's'
Jul 19 03:28:30 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:30 DEBUG[8609] pbx.c: Launching 'NoOp'
Jul 19 03:28:30 DEBUG[8609] pbx.c: Expression result is '1'
Jul 19 03:28:30 DEBUG[8609] pbx.c: Launching 'GotoIf'
Jul 19 03:28:30 DEBUG[8609] pbx.c: Launching 'NoOp'
Jul 19 03:28:30 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:30 DEBUG[8609] pbx.c: Function result is '1'
Jul 19 03:28:30 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:30 DEBUG[8609] pbx.c: Launching 'Macro'
Jul 19 03:28:30 DEBUG[8609] pbx.c: Launching 'NoOp'
Jul 19 03:28:30 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:30 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:30 DEBUG[8609] pbx.c: Launching 'Answer'
Jul 19 03:28:30 DEBUG[8609] chan_zap.c: Took Zap/1-1 off hook
Jul 19 03:28:30 DEBUG[8609] chan_zap.c: Enabled echo cancellation on channel 1
Jul 19 03:28:30 DEBUG[8609] chan_zap.c: Engaged echo training on channel 1
Jul 19 03:28:30 DEBUG[8609] pbx.c: Launching 'PlayTones'
Jul 19 03:28:30 DEBUG[8609] channel.c: Set channel Zap/1-1 to write format slin
Jul 19 03:28:30 DEBUG[8609] channel.c: Scheduling timer at 160 sample intervals
Jul 19 03:28:30 DEBUG[8609] pbx.c: Launching 'NVFaxDetect'
Jul 19 03:28:30 DEBUG[8609] app_nv_faxdetect.c: Preparing detect of fax (waitdur=4ms, sildur=1000ms, mindur=100ms, maxdur=-1ms)
Jul 19 03:28:30 DEBUG[8609] channel.c: Set channel Zap/1-1 to read format slin
Jul 19 03:28:30 DEBUG[8611] app_queue.c: Device 'Zap/1' changed to state '2' (In use) but we don't care because they're not a member of any queue.
Jul 19 03:28:30 DEBUG[8609] app_nv_faxdetect.c: Start of voice token!
Jul 19 03:28:30 DEBUG[8609] app_nv_faxdetect.c: Found unqualified token of 0 ms
Jul 19 03:28:30 DEBUG[8609] app_nv_faxdetect.c: Start of voice token!
Jul 19 03:28:35 DEBUG[8609] channel.c: Set channel Zap/1-1 to read format ulaw
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'Goto'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'Macro'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Expression result is '0'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'GotoIf'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Not taking any branch
Jul 19 03:28:35 DEBUG[8609] pbx.c: Expression result is '0'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'GotoIf'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Not taking any branch
Jul 19 03:28:35 DEBUG[8609] pbx.c: Function result is ''
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'NoOp'
Jul 19 03:28:35 DEBUG[8609] db.c: Unable to find key '/user' in family 'DEVICE'
Jul 19 03:28:35 DEBUG[8609] func_db.c: DB: DEVICE//user not found in database.
Jul 19 03:28:35 DEBUG[8609] pbx.c: Function result is ''
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:35 DEBUG[8609] db.c: Unable to find key '/cidname' in family 'AMPUSER'
Jul 19 03:28:35 DEBUG[8609] func_db.c: DB: AMPUSER//cidname not found in database.
Jul 19 03:28:35 DEBUG[8609] pbx.c: Function result is ''
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Expression result is '1'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'GotoIf'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Function result is '"" <>'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'NoOp'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Function result is '0'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Function result is ''
Jul 19 03:28:35 DEBUG[8609] pbx.c: Expression result is '0'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'GotoIf'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Not taking any branch
Jul 19 03:28:35 DEBUG[8609] pbx.c: Function result is '0'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Function result is ''
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Function result is ''
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'Macro'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Function result is '0'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'GotoIf'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'AGI'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'NoOp'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'Macro'
Jul 19 03:28:35 DEBUG[8609] pbx.c: Launching 'AGI'
Jul 19 03:28:35 VERBOSE[8609] logger.c:   dialparties.agi: Starting New Dialparties.agi
Jul 19 03:28:35 VERBOSE[8609] logger.c:   dialparties.agi: Caller ID name is 'unknown' number is 'unknown'
Jul 19 03:28:35 VERBOSE[8609] logger.c:   dialparties.agi: Methodology of ring is  'ringall'
Jul 19 03:28:35 DEBUG[8609] db.c: Unable to find key '928' in family 'CF'
Jul 19 03:28:35 DEBUG[8609] db.c: Unable to find key '414' in family 'CF'
Jul 19 03:28:35 DEBUG[8609] db.c: Unable to find key '928' in family 'DND'
Jul 19 03:28:35 DEBUG[8609] db.c: Unable to find key '414' in family 'DND'
Jul 19 03:28:35 DEBUG[8609] db.c: Unable to find key '928' in family 'CW'
Jul 19 03:28:35 DEBUG[8609] db.c: Unable to find key '928' in family 'CFB'
Jul 19 03:28:35 DEBUG[8609] db.c: Unable to find key '928' in family 'CFU'
Jul 19 03:28:35 DEBUG[8614] manager.c: Manager received command 'login'
Jul 19 03:28:35 DEBUG[8614] config.c: Parsing /etc/asterisk/manager.conf
Jul 19 03:28:35 DEBUG[8614] config.c: Parsing /etc/asterisk/manager_custom.conf
Jul 19 03:28:35 WARNING[8614] config.c: Unknown directive 'permit=192.168.1.0/255.255.255.0' at line 18 of manager_custom.conf
Jul 19 03:28:35 DEBUG[8614] acl.c: 0.0.0.0/0.0.0.0/0.0.0.0 appended to acl for peer
Jul 19 03:28:35 DEBUG[8614] acl.c: 127.0.0.1/255.255.255.0/255.255.255.0 appended to acl for peer
Jul 19 03:28:35 DEBUG[8614] acl.c: ##### Testing 127.0.0.1 with 0.0.0.0
Jul 19 03:28:35 DEBUG[8614] acl.c: ##### Testing 127.0.0.1 with 127.0.0.0
Jul 19 03:28:35 DEBUG[8614] manager.c: Manager received command 'ExtensionState'
Jul 19 03:28:35 DEBUG[8614] manager.c: Manager received command 'Logoff'
Jul 19 03:28:35 DEBUG[8609] db.c: Unable to find key '414' in family 'CW'
Jul 19 03:28:35 DEBUG[8609] db.c: Unable to find key '414' in family 'CFB'
Jul 19 03:28:35 DEBUG[8609] db.c: Unable to find key '414' in family 'CFU'
Jul 19 03:28:36 DEBUG[8615] manager.c: Manager received command 'login'
Jul 19 03:28:36 DEBUG[8615] config.c: Parsing /etc/asterisk/manager.conf
Jul 19 03:28:36 DEBUG[8615] config.c: Parsing /etc/asterisk/manager_custom.conf
Jul 19 03:28:36 WARNING[8615] config.c: Unknown directive 'permit=192.168.1.0/255.255.255.0' at line 18 of manager_custom.conf
Jul 19 03:28:36 DEBUG[8615] acl.c: 0.0.0.0/0.0.0.0/0.0.0.0 appended to acl for peer
Jul 19 03:28:36 DEBUG[8615] acl.c: 127.0.0.1/255.255.255.0/255.255.255.0 appended to acl for peer
Jul 19 03:28:36 DEBUG[8615] acl.c: ##### Testing 127.0.0.1 with 0.0.0.0
Jul 19 03:28:36 DEBUG[8615] acl.c: ##### Testing 127.0.0.1 with 127.0.0.0
Jul 19 03:28:36 DEBUG[8615] manager.c: Manager received command 'ExtensionState'
Jul 19 03:28:36 DEBUG[8615] manager.c: Manager received command 'Logoff'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'Dial'
Jul 19 03:28:36 DEBUG[8609] chan_sip.c: Allocating new SIP dialog for (No Call-ID) - INVITE (With RTP)
Jul 19 03:28:36 NOTICE[8609] app_dial.c: Unable to create channel of type 'SIP' (cause 3 - No route to destination)
Jul 19 03:28:36 DEBUG[8609] chan_sip.c: Allocating new SIP dialog for (No Call-ID) - INVITE (With RTP)
Jul 19 03:28:36 NOTICE[8609] app_dial.c: Unable to create channel of type 'SIP' (cause 3 - No route to destination)
Jul 19 03:28:36 DEBUG[8609] app_dial.c: Exiting with DIALSTATUS=CHANUNAVAIL.
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'Goto'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'Macro'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'Macro'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Expression result is '0'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'GotoIf'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Not taking any branch
Jul 19 03:28:36 DEBUG[8609] pbx.c: Expression result is '0'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'GotoIf'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Not taking any branch
Jul 19 03:28:36 DEBUG[8609] pbx.c: Function result is ''
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'NoOp'
Jul 19 03:28:36 DEBUG[8609] db.c: Unable to find key '/user' in family 'DEVICE'
Jul 19 03:28:36 DEBUG[8609] func_db.c: DB: DEVICE//user not found in database.
Jul 19 03:28:36 DEBUG[8609] pbx.c: Function result is ''
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:36 DEBUG[8609] db.c: Unable to find key '/cidname' in family 'AMPUSER'
Jul 19 03:28:36 DEBUG[8609] func_db.c: DB: AMPUSER//cidname not found in database.
Jul 19 03:28:36 DEBUG[8609] pbx.c: Function result is ''
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Expression result is '1'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'GotoIf'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Function result is '"" <>'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'NoOp'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Expression result is '0'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Function result is ''
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'Goto'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'NoOp'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'Macro'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Function result is 'default'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'Set'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Expression result is '0'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'GotoIf'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'NoOp'
Jul 19 03:28:36 DEBUG[8609] pbx.c: Launching 'VoiceMail'
Jul 19 03:28:36 DEBUG[8609] channel.c: Set channel Zap/1-1 to write format ulaw
Jul 19 03:28:36 DEBUG[8609] channel.c: Scheduling timer at 0 sample intervals
Jul 19 03:28:36 DEBUG[8609] channel.c: Set channel Zap/1-1 to write format ulaw
Jul 19 03:28:36 DEBUG[8609] channel.c: Scheduling timer at 160 sample intervals
Jul 19 03:28:41 DEBUG[8609] channel.c: Scheduling timer at 6 sample intervals
Jul 19 03:28:41 DEBUG[8609] channel.c: Scheduling timer at 0 sample intervals
Jul 19 03:28:41 DEBUG[8609] channel.c: Scheduling timer at 0 sample intervals
Jul 19 03:28:41 DEBUG[8609] channel.c: Set channel Zap/1-1 to write format ulaw
Jul 19 03:28:41 DEBUG[8609] app.c: Locked path '/var/spool/asterisk/voicemail/default/98765/INBOX'
Jul 19 03:28:41 DEBUG[8609] app.c: Unlocked path '/var/spool/asterisk/voicemail/default/98765/INBOX'
Jul 19 03:28:41 DEBUG[8609] channel.c: Set channel Zap/1-1 to write format ulaw
Jul 19 03:28:41 DEBUG[8609] channel.c: Scheduling timer at 160 sample intervals
Jul 19 03:28:41 DEBUG[8609] channel.c: Scheduling timer at 0 sample intervals
Jul 19 03:28:41 DEBUG[8609] channel.c: Scheduling timer at 0 sample intervals
Jul 19 03:28:41 DEBUG[8609] channel.c: Set channel Zap/1-1 to write format ulaw
Jul 19 03:28:41 DEBUG[8609] app.c: play_and_record: <None>, /var/spool/asterisk/voicemail/default/98765/tmp/WViy2a, 'wav49|wav'
Jul 19 03:28:41 DEBUG[8609] app.c: Recording Formats: sfmts=wav49
Jul 19 03:28:41 VERBOSE[8609] logger.c:     -- x=0, open writing:  /var/spool/asterisk/voicemail/default/98765/tmp/WViy2a format: wav49, 0x9aa0930
Jul 19 03:28:41 VERBOSE[8609] logger.c:     -- x=1, open writing:  /var/spool/asterisk/voicemail/default/98765/tmp/WViy2a format: wav, 0x9aa0c08
Jul 19 03:28:41 DEBUG[8609] channel.c: Set channel Zap/1-1 to read format slin
Jul 19 03:28:41 DEBUG[8609] chan_zap.c: Requested indication 18 on channel Zap/1-1
Jul 19 03:28:42 DEBUG[8609] chan_zap.c: Exception on 18, channel 1
Jul 19 03:28:42 DEBUG[8609] chan_zap.c: Got event On hook(1) on channel 1 (index 0)
Jul 19 03:28:42 DEBUG[8609] chan_zap.c: disabled echo cancellation on channel 1
Jul 19 03:28:42 DEBUG[8609] channel.c: Set channel Zap/1-1 to read format ulaw
Jul 19 03:28:42 DEBUG[8609] app_macro.c: Spawn extension (macro-vm,s-DIRECTDIAL,3) exited non-zero on 'Zap/1-1' in macro 'vm'
Jul 19 03:28:42 DEBUG[8609] pbx.c: Spawn extension (macro-vm,s-DIRECTDIAL,3) exited non-zero on 'Zap/1-1'
Jul 19 03:28:42 DEBUG[8609] cdr_addon_mysql.c: cdr_mysql: inserting a CDR record.
Jul 19 03:28:42 DEBUG[8609] cdr_addon_mysql.c: cdr_mysql: SQL command as follows: INSERT INTO cdr (calldate,clid,src,dst,dcontext,channel,dstchannel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid) VALUES ('2006-07-19 03:28:30','','','*98765','ext-local', 'Zap/1-1','','VoiceMail','98765@default|',12,12,'ANSWERED',3,'','1153304905.2')
Jul 19 03:28:42 DEBUG[8609] channel.c: Hanging up channel 'Zap/1-1'
Jul 19 03:28:42 DEBUG[8609] chan_zap.c: zt_hangup(Zap/1-1)
Jul 19 03:28:42 DEBUG[8609] chan_zap.c: Hangup: channel: 1 index = 0, normal = 18, callwait = -1, thirdcall = -1
Jul 19 03:28:42 DEBUG[8609] chan_zap.c: disabled echo cancellation on channel 1
Jul 19 03:28:42 DEBUG[8609] chan_zap.c: Set option TDD MODE, value: OFF(0) on Zap/1-1
Jul 19 03:28:42 DEBUG[8609] chan_zap.c: Updated conferencing on 1, with 0 conference users
Jul 19 03:28:42 DEBUG[8616] app_queue.c: Device 'Zap/1' changed to state '0' (Unknown) but we don't care because they're not a member of any queue.
Jul 19 03:29:03 DEBUG[2916] manager.c: Manager received command 'Command'
Jul 19 03:29:03 DEBUG[2916] manager.c: Manager received command 'Command'
4

[quote=“adams”]The SIP phones are on 2 PCs, there are BOL SIPPhones.
The users are not logged into the phones.[/quote]
hence the immediate jump to the next priority.

technically, Asterisk is answering when you tell it to (so that NVFaxDetect can have a listen) and then sending ring tones to the caller.

the easiest way might be to simply edit the context in extensions.conf where your calls are starting. you’re using FreePBX or AMP and if i remember correctly it’s littered with Wait() statements etc. if you’re not actually using Asterisk for fax i would say prevent the answer, remove the Answer() and Wait()s and set your dial timeout in the GUI to 6 seconds. there’s going to be more to it than that, but once you’re into editing the configs you’ll get a feel for it and be able to get exactly what you want.

[quote=“adams”]Here is a section from the “/var/log/asterisk/full” file:[/quote] ouch !! i asked for that didn’t i !!

5

Thanks.
I’ll look context in extensions.conf file.