Not Forwarding Voicemails to another VM Box

I am running and have been having issues when forwarding voice mails to another user’s mailbox via the voice mail portal. A user will listen to the message, choose “8” (I believe its 8 ) at the end to forward the message. It doesn’t matter if they pre-pend the message or not, it will go through everything, but it will not actually send forward the message. I do receive a voice mail notification email, but when I look in my voice mail folder, nothing is there.

I have done a few searches and couldn’t find anything that was close to this. Any tips on where to start troubleshooting this?


This may already be fixed: