No RTP engine was found. Do you have one loaded?

Asterisk Asterisk Support
1

I m having this issue on one of my Asterisk Box. It is new installation and all modules are loaded . I Asterisk was installed before on this machine and was working fine.

ubuntu*CLI> core show version
Asterisk SVN-branch-11-r386677 built by root @ ubuntu on a i686

I has been searching and reading on the web but i cant find a real solutions to this problem

2

I forgot to mention that this installations was performed under a virtual machine environment, how ever i removed the asterisk 11 installation and installed 1.8 and it is working flawless at the time.

3

As this was packaged by Ubuntu, not Digium, you probably need to get support from Ubuntu. Alternatively just build it yourself form source code.

The obvious first things to do are:

  • run module show to find out which modules are loaded;
  • check the modules directory for rtp handler modules;
  • check the log files for errors during startup;
  • try manually loading the relevant modules and look for errors.

The RTP engines in the trunk version seem to be res_rtp_asterisk and res_rtp_multicast.

4

Thanks David.

5

The res_rtp_asterisk module is not installed and it look like some dependency is missing.

This issue happen only with asterisk 11, if i downgrade to asterisk 1.8 work fine.

is there any way to find out what it is missing and why only happen on asterisk 11 installation.

6

Your menuselect output says that uuid is missing. That’s a libarary for creating unique identifiers. Normally you would expect to find it in /usr/lib/libuuid.so, or /lib/libuuid.*.so, with headers is something like /usr/include/uuid/uuid.h.

7

If some dependency was missing why if install asterisk 1.8 work fine , this is the output for asterisk 1.8

This installation is running under a virtual machine environment, I don’t know if that might affect

8

Because Asterisk 1.8 doesn’t use that library. If you look, you can see that the 1.8 screen says Depends on: N/A, but the 11 one says depends on uuid(E).

9

packages.ubuntu.com/search?keywords=uuid-dev

10

I am trying to install 11.5 (I know its not released but apparently has some nat force_rport fix)

I get the XXX on res_rtp_asterisk with dependency uuid(e)

I have installed 5 different uuid packages from debian and I still get the XXX

I had 11.4 installed on this system with no problem in that area. Not sure if this is a bug or not and/or its in the right place to post this.

11

Re run the configure script.

12

re ran the configure script, make menuselect several times. After getting a new uuid package. cant find any more to try to install to make it work.

I am doing a clean install of 11.5- rc2

13

Did you install the -dev package?

14

I have the same problem in version 11.5.0 released today day 15/07/2013.

No RTP engine was found. Do you have one loaded?

15

i have the same problem. I have 2 numbers and then registered them.
X-lite displays “Your number is …”, it’s okay. And then i make a call between 2 number,
Call Failed: Forbidden
The CLI shows:

[2013-07-16 15:43:28] ERROR[4320][C-00000003]: rtp_engine.c:259 ast_rtp_instance_new: No RTP engine was found. Do you have one loaded? [2013-07-16 15:43:28] NOTICE[4320][C-00000003]: chan_sip.c:25282 handle_request_invite: Failed to authenticate device "theanh3112"<sip:999@192.168.55.17>;tag=1135904a

Anyone help me, pls!

16

Try loading from cli to see what is the error: module load “modulename”.

17

Hey solved my issue with this one

For 11.5 you need to (debian)
apt-get install uuid-dev
then run ./configure like normal from the beginning. make sure res_rtp_asterisk has an [*] next to it.

Thanks david, It was way down on the package list when i was searching for uuid.

18

ok in Centos 6.4 - uuid

thanks

19

[quote=“dbbrito”]ok in Centos 6.4 - uuid

thanks[/quote]
I have installed uuid, that was not enought so I’ve installed everything mode packages:

and it helped

20

I think the extra one needed is libuuid-devel. I didn’t install uuid-c++.

I also didn’t install uuid and uuid-devel on another machine, just lilbuuid-devel and seems to have allowed me to build the rtp module fine.