I have a FreePBX 13 server set up with a SIP Trunk connection, however for some reason we are not getting the ring back tone for calls going out of the trunk connection.
I was able to implement a work around for this by placing the “Tr” options under “Asterisk Trunk Dial Options” to force Asterisk to produce the ring back tone for outbound calls.
However this only works while manually dialing from a soft-phone / VoIP Phone, when I try to launch a call via the Asterisk AMI “Originate” command we are not getting the ring back tone, even when the “r” option is set on the trunk. This is how the command I’m sending looks:
Is there a way to force the ring back tone for calls originated this way? So the person on the extension can hear the ring tone after picking the phone and waiting for the remote end to answer?