No message recorded

#1

Hello,

I have a problem : when we want to let a message in the voice mail of a user, no message are recorded.

Here below the config of that extension :

[test]
exten=1000,1,Dial(sip/1000)
exten=1000,2,Voicemail(u1000)
exten=1000,102,Voicemail(b1000)
exten=1000,1,Hangup

Can you give me some idea to resolve this problem ?

tx,

#2

why does the Hangup statement have the same sequence number as the Dial?

#3

you’re right it’s a mistake when I typed the message, in the config on the server it’s 4 as priority.

#4

that still isn’t right. the gap between 2 and 4 will keep it from being executed.

#5

also, check /var/spool/asterisk and make sure the voicemail directory exists. if not, create it and make sure it’s owned by asterisk.

#6

ok, solved. The directory didn’t exist.
With good rights, it is working now.

Thankx,