Hi, I’ve inherited an Asterisk system - added two new extensions to the system, but the new extensions are not ringing - I’ve created the new users following the way the old extensions were set up by making the necessary entries in extensions.conf and sip.conf, but the new extensions are not ringing with incoming calls.
Here are the relevant snippets of these conf files, any help much appreciated
------ sip.conf--------- basic-phone
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Hi ,
When I set it to be verbose I realised the problem, there was a line in the extensions.conf file that dialled all the extensions on an incoming call when certain conditions were met (outside office hours calls diverted elsewhere etc.), so I had to add the new extensions to the list of extensions to dial: