i have inastelled asterisk version 1.8.3.
i have developed IVR .
calls are coming into server using [from-pstn] context successfully.
according to set ivrs prompt customer press input.when customer press 3 then i have forward all calls to the extension number “SIP/1003”.
whenthe extension is not availabe or busy or disconnected the calls in that situationscustomer are not able to communicate with the agent.
now movin on to Master.csv file
so in master.csv file show me 1 records it shows call_status(disposition)="Answer"
But what i need when the customer are not able to reach to the extension so it’s “billsec” should be ="0"
when calls are answerd and customer listening the IVRS prompt