[Dialplan] How can I add a third party in a existent call?


#1

How can I add a third party in an existent call?

For example, my Asterisk server will receive a call and will accept it in the IVR, looks like a meet-me function but without drop the call, only a transfer for an external number.


#2

Is this the call flow ?
-> INBOUND CALL -> ANSWERED in the IVR -> DIAL to external party?


#3

ambiorixg12
yes, exactly


#4

I’m having trouble understanding why how this differs from the basic automated attendant case, for which you use the Dial application in the obvious way.


#5

On the other hand a specific way of implementing IVRs is a FreePBX concept, and if you are using FreePBX, you need to ask on their forum.

Asterisk has no concept of an IVR, although it can be used to created IVRs.


#6

Assuming you re using plain Asterisk

just use the dial command to dial out to the external number after the IVR selection, if is FreePBX there is a feature called https://wiki.freepbx.org/display/FPG/Misc+Destinations+User+Guide

If the last one is your case use the FreePX forum


#7

Oh, I got it, it’s too easy only use the Dial() app, I didn’t know if it possible too use to connect a external call.

Thank you.


#8

thank you too ambiorxg12