Hi, I have made a test call to my asterisk box and entered “211” after hearing the welcome message, but as you can see from the logs below, the system only detected digit “1”, which is random (doesn’t always detect the same digit). I have also noticed that when I call my IVR from my friend’s Blackberry phone, it works fine, while both my Android phones DTMF entries are not getting detected (P.S. my friends mobile phone is on a different service provider). On the other hand, I am able to use both my Android phones will many call centers IVRs (my banks, restaurants, etc…)
I am guessing maybe some DTMF settings need to be adjusted on my asterisk box.
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2013.09.04 18:28:12 =~=~=~=~=~=~=~=~=~=~=~=
root
root@192.168.88.88’s password:
Last login: Wed Sep 4 18:26:00 2013 from 192.168.88.113
Welcome to Elastix
Elastix is a product meant to be configured through a web browser.
Any changes made from within the command line may corrupt the system
configuration and produce unexpected behavior; in addition, changes
made to system files through here may be lost when doing an update.
To access your Elastix System, using a separate workstation (PC/MAC/Linux)
Open the Internet Browser using the following URL:
192.168.88.88
e]0;root@elastix:~a[root@elastix ~]# asterisk -rvvvvvvv
Asterisk 1.8.11.0, Copyright © 1999 - 2012 Digium, Inc. and others.
Created by Mark Spencer markster@digium.com
Asterisk comes with ABSOLUTELY NO WARRANTY; type ‘core show warranty’ for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type ‘core show license’ for details.
== Parsing ‘/etc/asterisk/asterisk.conf’: == Found
e[0;37me[1;30m == e[0mParsing ‘/etc/asterisk/extconfig.conf’: e[1;30m == e[0mFound
e[0mConnected to Asterisk 1.8.11.0 currently running on elastix (pid = 4048)
elastix*CLI>
e[0KVerbosity is at least 24
e[Kelastix*CLI>
e[0K – Starting simple switch on ‘DAHDI/1-1’
e[Kelastix*CLI>
e[0K – Executing [s@from-pstn:1] Set(“DAHDI/1-1”, “__FROM_DID=s”) in new stack
– Executing [s@from-pstn:2] Gosub(“DAHDI/1-1”, “app-blacklist-check,s,1”) in new stack
– Executing [s@app-blacklist-check:1] GotoIf(“DAHDI/1-1”, “0?blacklisted”) in new stack
– Executing [s@app-blacklist-check:2] Set(“DAHDI/1-1”, “CALLED_BLACKLIST=1”) in new stack
– Executing [s@app-blacklist-check:3] Return(“DAHDI/1-1”, “”) in new stack
– Executing [s@from-pstn:3] ExecIf(“DAHDI/1-1”, “0 ?Set(CALLERID(name)=0567880949)”) in new stack
– Executing [s@from-pstn:4] Set(“DAHDI/1-1”, “__CALLINGPRES_SV=allowed_not_screened”) in new stack
– Executing [s@from-pstn:5] Set(“DAHDI/1-1”, “CALLERPRES()=allowed_not_screened”) in new stack
– Executing [s@from-pstn:6] Goto(“DAHDI/1-1”, “ivr-5,s,1”) in new stack
– Goto (ivr-5,s,1)
– Executing [s@ivr-5:1] Set(“DAHDI/1-1”, “MSG=custom/EnterExt-Arabic”) in new stack
– Executing [s@ivr-5:2] Set(“DAHDI/1-1”, “LOOPCOUNT=0”) in new stack
e[Kelastix*CLI>
e[0K – Executing [s@ivr-5:3] Set(“DAHDI/1-1”, “__DIR-CONTEXT=”) in new stack
– Executing [s@ivr-5:4] Set(“DAHDI/1-1”, “_IVR_CONTEXT_ivr-5=”) in new stack
– Executing [s@ivr-5:5] Set(“DAHDI/1-1”, “_IVR_CONTEXT=ivr-5”) in new stack
– Executing [s@ivr-5:6] GotoIf(“DAHDI/1-1”, “0?begin”) in new stack
– Executing [s@ivr-5:7] Answer(“DAHDI/1-1”, “”) in new stack
– Executing [s@ivr-5:8] Wait(“DAHDI/1-1”, “1”) in new stack
e[Kelastix*CLI>
e[0K – Executing [s@ivr-5:9] Set(“DAHDI/1-1”, “TIMEOUT(digit)=3”) in new stack
– Digit timeout set to 3.000
– Executing [s@ivr-5:10] Set(“DAHDI/1-1”, “TIMEOUT(response)=10”) in new stack
– Response timeout set to 10.000
– Executing [s@ivr-5:11] Set(“DAHDI/1-1”, “__IVR_RETVM=”) in new stack
– Executing [s@ivr-5:12] ExecIf(“DAHDI/1-1”, “1?Background(custom/EnterExt-Arabic)”) in new stack
[Sep 4 18:28:39] WARNING[27800]: mp3/interface.c:216 decodeMP3: Junk at the beginning of frame 49443303
– <DAHDI/1-1> Playing ‘custom/EnterExt-Arabic.slin’ (language ‘en’)
e[Kelastix*CLI>
e[0K – Executing [s@ivr-5:13] WaitExten(“DAHDI/1-1”, “,”) in new stack
e[Kelastix*CLI>
e[0K – Invalid extension ‘1’ in context ‘ivr-5’ on DAHDI/1-1
== CDR updated on DAHDI/1-1
– Executing [i@ivr-5:1] Playback(“DAHDI/1-1”, “invalid”) in new stack
– <DAHDI/1-1> Playing ‘invalid.gsm’ (language ‘en’)
e[Kelastix*CLI>
e[0K – Executing [i@ivr-5:2] Goto(“DAHDI/1-1”, “loop,1”) in new stack
– Goto (ivr-5,loop,1)
– Executing [loop@ivr-5:1] Set(“DAHDI/1-1”, “LOOPCOUNT=1”) in new stack
– Executing [loop@ivr-5:2] GotoIf(“DAHDI/1-1”, “0?hang,1”) in new stack
– Executing [loop@ivr-5:3] Goto(“DAHDI/1-1”, “ivr-5,s,begin”) in new stack
– Goto (ivr-5,s,9)
– Executing [s@ivr-5:9] Set(“DAHDI/1-1”, “TIMEOUT(digit)=3”) in new stack
– Digit timeout set to 3.000
– Executing [s@ivr-5:10] Set(“DAHDI/1-1”, “TIMEOUT(response)=10”) in new stack
– Response timeout set to 10.000
– Executing [s@ivr-5:11] Set(“DAHDI/1-1”, “__IVR_RETVM=”) in new stack
– Executing [s@ivr-5:12] ExecIf(“DAHDI/1-1”, “1?Background(custom/EnterExt-Arabic)”) in new stack
[Sep 4 18:28:50] WARNING[27800]: mp3/interface.c:216 decodeMP3: Junk at the beginning of frame 49443303
– <DAHDI/1-1> Playing ‘custom/EnterExt-Arabic.slin’ (language ‘en’)
e[Kelastix*CLI>
Disconnected from Asterisk server
Executing last minute cleanups
e[0me]0;root@elastix:~a[root@elastix ~]#
e[K[root@elastix ~]#
