A few weeks ago I asked the following question on another thread:
I just wanted to know if it is possible to have a cluster of 2 Asterisk servers (through a proxy) that share the same queue. I am setting up a small scale call center that is able to distribute calls between a number of users from one single queue. Also how hard would it be to implement such a feature? Thanks[/quote]
And I got the following reply:
My question is: Can I have 1 queue that is shared by both asterisk servers. If so can someone point me in the right direction? As noted above these servers will be deployed in a call center. The logic behind having 1 queue is, if in case one of the Asterisk server fails, the other one will be able to take all of the load. Thanks.