I hope someone will be able to help me out here. The phone I have is:
Aastra 480i CT
This phone has 4 line appearance buttons along the bottom, which work perfectly fine if I am making outgoing calls from this phone. (ie. I can make a call on line 1, put it on hold, make a call on line 2, put it on hold, etc. etc.).
The problem is as follows:
If I have an incoming call to my system at (555-1234), the caller will hear a message ‘thank you for calling, blah blah blah’, and get hold music while the phone rings. This is as expected.
However, once I pick up that call, if someone else calls me at the same time, what I would like to have happen is for the phone to do something (preferrably RING) to let me know that there is another call coming in. So far the best I’ve been able to do is have it start ringing once the previous call has ended or been switched to another extension.
I’m using Asterisk@Home, and I know that someone else must have tried to do this too… So perhaps someone out there can help me out