Hi,
I would like to have the best approach for “hot desk”. I want to implement a unique extension, than can travel with you along all the organization.
What I want to do it to be able to “log-on” at my desktop phone, using my extension and password. Then, if somebody call me, my desktop phone would sound. At the end of the day, I disconect. Next day, I am at other floor of the building, and I logon on other phone. That phone should be the one that would ring now when somebody calls me. Moreover, tomorrow if I travel to other branch or delegation, I should be also able to logon on the system there.
I was thinking on using and approach similiar to agents/queues, but I need to implement the system for more than 1000 users, and I am not sure about if using that workaround is a good idea. For example, agents/queues info would be lost if asterisk PBX reboots, would not be valid for the idea I have about clustering (active-pasive), and even may have problems to work across a multi-sede installation.
Additionally, I would like to implement this in conjution with a unique extension approach, so user can either at their phone desk, or their softphone on their laptop, or their mobily phone. A unique extension should be able to reach him no matter with device is using.
Any suggestions ? Do you think queues/agents approach is a good idea or would you prefer to do an AGI programming ? How would you implement that system ? Any one has implemented a similar one ?
Thks for sharing your opinion,