MOH Starts and stops

Asterisk Asterisk Support
1

I have my asterisk box to play music on hold using the MPG123 that came with the asterisk package. I uninstalled MPG321 to avoid any conflict. I am currently using on the stock music files shipped with asterisk.

When a caller goes on hold, the music plays, but will stop, and then start etc. CPU usage is OKAY (under .9%), and the console reports no errors.

All callers are connected over a SIP channel. All callers are internal, on 100Mbs switches. I haven’t tried this from outside the network.

What could be the issue?

Thanks.

2

I had similar symptoms, could hear moh intermittently, using a phone connected via a Billion 7402VGO. The answer for me was to turn off silence suppression on the 7402.

3

Thanks for the reply. Unfortunatly, I am only using a softphone. I want to get all the kinks worked out before I put my system into production.

I am using X-Lite as my client software.

4

x-lite has silence suppression.

in X-Lite, do setupmenu-advanced system settings-audio settings-silence settings, turn on transmit silence.

5

It works! Thank you both!!