At the moment my users connect to the PBX through only a SIP connection using softphones X-Lite / VOP Nano. And im wanting users to remain only having to do that to login, but im also wanting to log into queue_log when they do that. Is there a way to force SIP connections to be logged into queue_log?
We have already a custom script performing actions into the queue_log, and im wanting to add in agent login/logoff time into the log to add that functionality in.
Is it possible? Even a hacky way is ok for now… I just need time and agent id logged in.