I’m having some problem with incoming calls from one service provider (Inphonex), I have configured a Incoming call rule from the provider to be routed to a ring group. This mostly works fine, incoming calls are redirected to the ring group, but sometimes calls get routed to a voice menu.
What I do if this happens is to enter the Asterisk configuration panel, and then I click on activate changes. Asterisk is restarted and calls are now coming to the ring group as expected.
So I have two questions.
- What causes the miss of incoming call rule ?
- Where can I specify where calls that doesnt match any incoming rule is redirected to?
The [default] section of extensions.conf looks like this.
I guess I should remove the include=voicemenu-custom-1, but what will then happen to unmatched calls?
The [DID_trunk_1] section looks like this
Any ideas on a solution to this is greatly appreciated.