Here’s what I had setup:
an Announcement (AnnouncementAB) had been created already
Time Conditions had been created:
a. On-Business-Days - Destination if Time matches goes to Reception, if not - AnnouncementAB
b. Forward-Calls - Destination if Time matches goes to Queue, if not - AnnouncementAB
Time Groups had been created also:
a. Business-Hours: Mondays-Fridays @ 9AM-5PM (This is used by On-Business-Days Time Condition)
b. Forward-Calls: Mondays-Fridays @ 7AM-9AM
c. On-Saturdays: Saturday @ 10AM to 6PM
Incoming DID had been configured already for Reception’s IP extension. And on reception’s extension, it was configured that when “NO ANSWER”, it goes to Time condition “On-Business-Days”.
Is there a way which I could do if, Else-if that it will take all the my Time Groups/Time Conditions when evaluating calls receive for the reception IP extension everyday? I want it to parse all those conditions and not just a single Time Condition.