I am hoping to sell a system (Freepbx Distro) to a guy who has these requirements of a reporting system:
- Must indicate when a call has rang longer than 20 seconds before it gets answered.
- Need to show all calls that either are dropped or do not get answered.
A big requirement is that he does not want to use Call Queues. I know that puts a big wrench into the mix.
Can anyone make a suggestion on what I can use for him??