How to identify who dropped the call aside from SIP messages?

Asterisk Asterisk Support
1

Hello Everyone,

How to check whether the call was dropped by the caller or the called party aside from the SIP handshake/messages? Is it visible on the console logs?

Thanks in advance.

2

The one that sent the BYE dropped the call. If the setup never completes it is the caller if there is a CANCEL, otherwise the callee. These are visible on the conole if you enable protocol debugging, or the protocol history options.

1 Like
3

Hello David551,

Yes but we are not actually using sip set debug on by default.

What do you mean by “These are visible on the conole if you enable protocol debugging, or the protocol history options.” What specific command that I need to execute?

Thanks.

4

At the CLI : help sip

You didn’t say you were using chan_sip.

5

Hello David551,

Aside from checking the sip debugging. Is there anyway that I could see it on the asterisk verbose logs? or on the cdr (Master.csv)?

6

Using sip history.

Of coruse you can construct dialplans, using g for Dial and c for queue, that will behave differently in the two cases.

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