We have finally got everything up and running with Asterisk we can make calls locally and things works.
Now what we need to do is create a system that will dial our clients but in this sequence:
- Connect to agent at extension 1234
- Start calling phone numbers from the queue.
- Directly connect the extension 1234 with a connected call from the queue but by way of an external Lucent PBX.
The setup here is Asterisk -> Lucent -> Outside. If we dial 9 we are in the Lucent system, if we dial 99 we are outside.
Is this even possible?