How to collect user input (DTMF) in an on-going call


#1

Hi,

Is it possible to collect input from caller (in form of DTMF) during a call? Consider the following scenario:

Two big bosses are in a telephone conversation. In the middle of it, one of them press the ‘1’ on the keypad. Then the system will play a sound “How can I help you sir?”. The boss will say: “Please get me some info regarding the latest riot in Bloodistan”. It will be recorded to and sent to his assistant, and then they – the 2 bosses – go on with their conversation. Please note that the “how can I help you sir?” can be heard by both parties, as well as the “Please get me some info regarding the latest riot in Bloodistan”.

Can that be implemented on the current Asterisk (1.2.7.1) with the current implementation of Asterisk Manager Interface and AGI support?

Thanks in advance,
Steve