We are experiencing frequent peer disconnection between our ASTERISK Server and the Voicebot Provider (SBC). Note that it is not happening all the time. It is experienced at a random day and time within a week.
Since the connection is via internet, we are using TLS secure connection.
Name/username Dyn Forcerport Comedia ACL Port Status
samespace3 Yes Yes 5061 UNREACHABLE
We are still using chan_sip.
We can’t find the OPTIONS message that is being sent to samespace3 in the ASTERISK logs, sngrep, and in the PCAPs.
qualify is configured in sip.conf and transport is TLS.
I would like to request help in checking the OPTIONS message via port 5061 in order to better understand the disconnection.