I am new user of asterisk.
I created 3 different queues so the costumer can type (2) for support, (3) sales or (4) billing.
When the customer chose for example (3) and there is no agents online on the sales the call is drooped.
I would like to auto redirect the costumer if there is no agent online on the queue (3) or (4) from the drop to the queue (2) support. There is any easy way to set up this?