Dialplan for empty queue

my queue is configured as joinemtpy=no

with this configuration the caller is being disconnected when there is no agents available to response. I want caller jump to another priority in dialplan after playing “no-one-available” sound when there is no agents logged in. can it be possible ?

Yes. Simply add the necessary steps after the queue application call; it will fall through to them.

opss ! didnt even think about it … thank you very much.