How do I transfer calls? NEWBIE

Asterisk Asterisk Support
1

Hello again, I had someone install my IVR… then after installation he explained to me that he had a better understanding of Asterisk Now (as apposed to what I had Asterisk…) this being said many questions I asked went unanswered or the answers were not accurate.

Currently, I have about 10 phone lines (of which only 9 are in use). They all goto ATA Boxxes (Linksys PAP2T).

I am uncertain as how to transfer a call from one phone to the other in the office… He had me push pound and the SIP address of the other phone no luck… Not sure if I were to first (flash) the phone… hit the hang up button real fast… just basically have no clue as to how to do it…

Any help would be greatly appreciated.

2

Option 1: Read the ATA instructions for details of how to get it to initiate a SIP transfer.

Option 2: core show application Dial, and look at the T and t options, then look at features.conf to see what is configured there for transfers.

Note that flash has no meaning to SIP, so how that is treated depends on the ATA.

3

Thank You David55 THAT did the trick :smile: