I would like to transfer the caller to an agent such that the caller and the callee hear a sound file same time. It is necessary to make easier the agents work (They don’t wana say always like this “Good day, can i help you?.”). The plan is that the agents record theirs “welcome voices” and play every time when they start the communication with the user/caller. The welcome sound playback must be played same time between the agent and the caller.
I am looking for the solution for many days but I could not found anything.
I tried solve this problem with Dial:
LIMIT_PLAYAUDIO_CALLER - yes LIMIT_PLAYAUDIO_CALLEE - yes LIMIT_CONNECT_FILE xy.wav
and MeetMe or ConfBridge:
sound_join = yes
Every solution play the sound file sequentially and not same time.
I hope somebody culd help me and understand my problem.
I use Asterisk 1.8 and 11.
Thank your time!